The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
We are looking to speak to candidates who are based in Sydney, Australia for our hybrid working model.
About the team
Our Technical Services (TS) team members use their exceptional problem solving and customer service skills in conjunction with their deep technical experience to advise customers and to solve their complex MongoDB problems.
The Curriculum Engineer will work closely with this team and the rest of the TS Enablement program in order to create and maintain technical education modules for both new and upskilling team members to perform their support tasks at the highest levels. Responsibilities include designing and creating interactive internal training modules in cooperation with technical leaders and subject matter experts.
Responsibilities
- Develop, maintain, and continually improve internal training materials (videos, slides, reference materials, evaluations, etc.)
- Identify technical and procedural training needs across the team
- Help foster a culture of continual learning, skill sharing through live training, coaching and mentoring
- Build out the training curriculum, module hierarchy and training policies
- Foster subject-matter expert contribution to the creation and review of technical content
- Establish and report on training KPIs and success metrics
- Create environments and technical exercises for hands-on engineering workshops
- Improve practices and tooling related to the training content lifecycle
- Evaluate and recommend the most effective delivery methods for training
- Suggest the appropriate cadence to keep key skills fresh as well as supporting new product and feature readiness across the organization
- Work with a globally distributed team across multiple time zones
Requirements
- Experience developing and delivering technical education/training
- Experience consolidating and presenting technical concepts from subject-matter experts
- Familiarity with course development methodologies
- Proven success in creating, delivering and managing effective hands-on learning
- The desire and ability to rapidly learn a wide variety of new technical skills
- One or more of the following technical skills (multiple is a bonus):
- Experience using or managing databases
- Experience coding in one or more of the languages with drivers supported by MongoDB (eg. Python, Node.js, Java, Ruby, C#, ...)
- Experience managing software development projects/ processes/ SDLC
- Experience with system administration of Linux servers or networks
- Technical Support experience
- Data analysis experience
- Experience evaluating training effectiveness (through assessment rubrics etc)
- Excellent written and verbal communication skills in English
Nice to Haves
- Experience using and managing a major Learning Management System (LMS) or e-Learning platform
- Experience using or managing MongoDB
- Experience with Jira or Salesforce
- Experience with Just-in-Time learning approaches
- Experience with gamification of learning
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
"MongoDB is an equal opportunities employer"