The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

ERP Engineer

MongoDB is seeking an experienced ERP Engineer to work for our Business Systems team. This individual will be responsible for operationalizing and improving our internal financial systems and processes. They will be administering and configuring a robust solution in Netsuite to scale with a rapidly growing database technology business. This role will have high visibility into multiple parts of the organization, including but not limited to Finance, Sales, Professional Services, and Data Warehousing.

The right candidate will have:

• Functional experience with financial processes in NetSuite as an Administrator
• Good understanding of accounting processes and comfortable discussing related functionalities and system impact with stakeholders 
• A good understanding of databases and SQL language
• Excellent investigation and diagnostic skills
• Ability to build sound relationships and clearly communicate expectations with team members and stakeholders
• Basic understanding of the system integration capabilities in Netsuite
• Growth mindset and excited about learning new things
• System Savvy – ability to find your way around the system NATURALLY.
• Ability and willingness to learn new systems and skills - Coupa, Concur. Adaptive Planning is a plus.
• Strong analytical and problem solving skills; ability to work creatively in problem solving.
• Excellent customer service skills
• Excellent written and verbal communication skills
• Data management preferred (SQL, XML, JSON)
• Web services preferred (REST, SOAP)
• Experience in HTML, CSS3, JavaScript, jQuery, AJAX, SuiteScript 1.0 and SuiteScript 2.0

Position Responsibilities

• Design and implement quality solutions using Netsuite’s native functionality, workflows, and Suitebuilder
• Reason around complexity and scalability of custom solutions and integrations
• Grow your technical and functional expertise in NetSuite and auxiliary SaaS systems
• Train and guide our Netsuite end-users
• Make sure the triage queue is always taken care of
• Develop or work with developers to build solutions that meet business requirements
• Drive or support projects to enhance the existing systems or implement new ones
• Participate in user support for incoming requests and troubleshooting
• Support other administrators by performing technical and administrative tasks
• Assist users in developing/refining their processes around the supported systems
• Research and resolve integration errors
• Support unit testing and user acceptance testing for new version releases and projects
• Ensure SOX compliance by properly documenting system changes and permission changes
• Support internal and external audit by providing requested data
• Constantly research and analyze all aspects of existing business practices and processes
• Communicate with other departments about common frustrations and issues that affect their work
• Maintain up-to-date knowledge of NetSuite functionality, upgrades, customization, and integration
• Ensure system compliance with Company policies, procedures, and protocols for system standards, customizations, and changes

Success Measures

The ERP Engineer will be successful in this role when they can execute the following tasks:

• Communication: Convey accurate estimates,  business impacts, and risks for complex technical issues simply and convincingly to a wide range of audiences.
• Technical:  Deliver highly complex projects that have been well-tested and are supportable/maintainable
• Collaboration: Work seamlessly between stakeholders to capture requirements and propose technical solutions that create the largest impact on our business
• Customer Service: Deliver an ERP experience that your customers regard as the best they’ve ever had

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.