Motus is the definitive leader in mobile workforce solutions. Its platform simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Empower your team with a suite of fully integrated solutions that take the complexity out of compliance. Peace of mind included.
At Motus, we’re dedicated to making WorkLife better for everyone, anywhere. Our team is the heart of our culture, and we live by our WorkLife Pillars every day – WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere, and WorkTogether.
Position Description:
The Motus Business Development group is looking for a customer-oriented sales professional to join the team as a Mid-Market Account Manager. In this role, you will be responsible for the growth of a book of business made up of customers with an annual contract value of roughly between $50k - $150k. This is a quota-carrying position, and you will be responsible for driving revenue through renewals, upsells, and account growth. Our ideal candidate has a demonstrated history of exceeding revenue targets, strong organization and influencing skills, and a high level of personal accountability and independence.
Position Duties:
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- Maintain and grow revenue base for your book of business by driving expansion, renewal, and upsells for new products
- Develop strong relationships with stakeholders across your customer base as well as a deep understanding of their business landscape and goals; proactively anticipate future needs and risks
- Consult with customers on new features and product offerings to drive upsell revenue and deliver presentations on new product offerings and enhancement
- Establish and manage to a defined sequence of events for each customer opportunity
- Drive full-cycle sale process for upsell and expansion opportunities
- Maintain detailed customer and prospect information in Salesforce, the goal being that management can quickly understand the status of customer relationships and the sales pipeline
- For customers with an assigned Customer Success Manager (CSM): Partner with CSMs to ensure positive engagement with the Motus platform, evaluate program changes, and effectively navigate expansion and upsell opportunities. The EAM will ultimately be responsible for closing revenue.
- For customers without an assigned CSM: Provide an additional layer of strategic operational support, provide education and coaching, escalate high-priority issues, and ensure program success, adoption, and satisfaction. You will also have the support of our Digital Customer Success team for these customers.
Desired Skills & Experience:
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- 3+ years’ experience in a customer-facing, quota carrying role such as Account Executive or Account Management
- Strong understanding of corporate business world; prior experience in SaaS preferred
- Strong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independently
- High degree of emotional intelligence and empathy
- Exceptional communication (written and verbal) and presentation skills
- Demonstrated ability and desire to work and excel in a fast-paced environment
- Excellent multi-tasking, organizational, and project management skills; high attention to detail
- Understanding of Internet and web applications with a desire to learn new technologies
- Ability to understand and articulate technical concepts and derive solutions
- Proficiency in MS Office and Salesforce.com
Where required by law, Motus provides a reasonable range of compensation for specific roles. The starting pay range for this role is $80,000. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. This position is also eligible for incentive compensation based on individual performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Please see below for an outline of the Motus benefits package. Motus supports both the physical and mental health of their employees.
Motus Benefits:
- Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
- Unlimited Paid Time Off
- Flexible Spending Accounts & Health Savings Accounts
- Motus-Fidelity 401K Plan
- Company-paid Short/Long-term Disability & Basic Life Insurance Plans
- Family Planning and Parenting Support Benefits through Maven
- $1000 Home Office Reimbursement Program
- $2000 Internal Referral Program
- WorkAnywhere Reimbursement of Internet and Cellular Costs
- 16 weeks maternity and adoption leave
- 8 weeks paternity leave
At Motus we are committed to all dimensions of diversity, equity, and inclusion. Together, we are building an authentic culture that respects and celebrates our unique experiences and differences.
Motus, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.