About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the position:
Netskope is looking for an experienced Salesforce CPQ Administrator to join our Go-To-Market (GTM) Systems Team. This role will be responsible for managing our Salesforce CPQ environment and supporting all initiatives related to Quote to Cash. The ideal candidate will have a strong background in leading CPQ technical design, experience in the end to end management of quote to cash business processes, and experience leading and executing on technical solution design within a complex Salesforce environment.
Responsibilities include:
- Administer, configure, and support all aspects of Netskope’s CPQ environment, including product creation and management, price rules, product rules, validation rules, contract management workflows, and approval processes
- Act as the technical resource to understand requirements, design and support all aspects of Netskope’s quote to cash experience within Salesforce
- Work cross-functionally with key stakeholders across Sales, Sales Operations, Product, Order Management, Finance, and Deal Desk to scope, design, and execute on technical solutions within Salesforce CPQ to support key initiatives
- Work with order management to create and optimize a unified quoting experience, which supports hardware, software and services (e.g. ramp schedules, multiple shipping locations)
- Lead initiatives around renewal automation, amendment optimization, and order management
- Management and maintenance of quote templates and quote terms
- Partner with the Legal team to launch a contract lifecycle management (CLM) solution
- Work with Sales Operations to develop a standardized deal inspection and review process
- Manage the integration between Salesforce and Netsuite
- Develop and drive the solution for partner order management
- Create and maintain process documentation for end users, as well as solution design documentation for the GTM Systems Team
- Proactively monitor for and troubleshoot technical issues with CPQ
Job Requirements:
- 4+ years of experience administering Salesforce CPQ at an enterprise SaaS company, within a complex Salesforce environment
- Salesforce Certified Administrator
- Salesforce CPQ Specialist
- Experience in executing a minimum of one complete Salesforce CPQ project lifecycle.
- Experience launching and managing Partner CPQ
- Comprehensive understanding of multiple CPQ functionalities including perpetual and subscription-based licensing, different discounting models, amendments, extensions, co-terming, and renewals.
- Hands on experience leading CPQ technical solution design and development
- Familiarity with integrating and managing third party applications, such as Netsuite and Celigo
- Understanding of Sales quote to cash business processes in B2B SaaS environments
- Ability to work directly with a variety of stakeholders, including Director level and above, to capture business requirements and provide solutions within Salesforce
Education:
- Bachelor’s degree
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
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