Software Development Engineer in Test, DAPII

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About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

Netskope Cloud Data Plane engineers architect and design one of the most scalable, high-performance cloud data planes in the world, processing 10+ Gbps of traffic, performing deep inspection using state-of-the-art techniques like AI/ML to detect activities and apply advanced policies like DLP, Threat and UEBA protection, all at line rate.

What’s in it for you

In this role you will be a key member of the Secure Web Gateway team supporting our in-line CASB and SWG products, both of which have been recognized by Gartner as market leaders in their Magic Quadrant reports:

Netskope SWG in Gartner 2023 SSE Magic Quadrant

Netskope CASB in Gartner 2023 SSE Magic Quadrant

Key Responsibilities

  • Review product design and suggest improvements from testability and user perspective.
  • Through understanding of Data Plane architecture and packet processing pipeline with domain knowledge in handling Application traffic and security packet inspection techniques like Data loss prevention, Threat Inspection. 
  • Design and deliver effective and automatable test plans.
  • Write test automation which can execute on large parallelized CI/CD Infrastructure
  • Be an effective code reviewer for automation and product code.
  • Analyze and recommend  the right tools for automation.
  • Simulate negative scenarios and perform chaos testing.
  • Handle customer escalations by recreation, collecting debug logs, work with Development teams on root cause analysis and drive customer issues  to closure from QE perspective.
  • Work closely with the development team, product management, Support team and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks and mitigations.
  • Through understanding of the SDLC process.
  • Perform real-time content analysis to ensure robust security measures.
  • Conduct deep inspection of traffic to detect and mitigate threats in near real-time.
  • Write and maintain product or system development code, ensuring high standards of quality.
  • Develop Automation scripts and maintain comprehensive documentation.
  • Build and maintain services capable of inspecting various network protocols, such as HTTP, at line rate.
  • Review and provide feedback on code developed by other team members to ensure adherence to best practices, including style guidelines, code accuracy, testability, and efficiency.
  • Contribute to the architecture and design of distributed systems, focusing on scalability, reliability, and efficiency.
  • Collaborate with cross-functional teams, including software engineers, system architects, and product managers, to deliver  high-quality software solutions.

Required skills and experience

  • 3-5 years of industry experience in designing and developing automated tests and frameworks for enterprise grade software, including direct experience developing scalable, high-performance cloud services based upon microservices architecture
  • Proven expertise in network and web security technologies (firewalls, web security, IDP/IPS, DNS-based security, etc.).
  • In-depth knowledge of TCP, TLS, HTTP and Web Socket  protocols is essential.
  • In-depth knowledge of tunnelling protocols like GRE, IPSec, SSL, VxLAN is essential.
  • Significant experience with HTTP Forward Proxy.
  • Programming mastery in Python.
  • Strong expertise in RESTful Web Service automation and Day-1 automation readiness.
  • Strong expertise in cloud technologies like Docker, Kubernetes, Helm etc.
  • Expertise in message protocols like KAFKA, NATS etc. 
  • Expertise in capturing the packets using Wireshark, tcpdump etc. and analyzing the packets captured. 
  • Well versed with automation tools like Robot framework etc. 
  • Strong expertise in WebUI testing and automation. 
  • Strong understanding of computer architecture, including multi-threading, CPU scheduling, and memory management.
  • Advanced understanding of algorithms and data structures for real-time in-line data processing.
  • Extensive knowledge of Linux at a systems level.
  • Exceptional analytical and troubleshooting skills, proficient in using debuggers like gdb and tools like Valgrind.
  • Experience with performance optimization and scalability of complex systems.

Additional Skills 

  • Eager to learn new products and technologies.
  • Excellent communication and collaboration skills, capable of working effectively with cross-functional teams and stakeholders.
  • Determined and ever ready to roll up sleeves to respond to the needs of customers proactively and promptly.
  • Achievement oriented and willing to take responsibility for their own actions.
  • Believe in innovation and out-of-the box thinking to foster originality of ideas.

Education

  • B.E or equivalent required, M.Tech or equivalent strongly preferred

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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