Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, unified, AI powered customer experience platform for businesses to engage, market, sell and service. It’s called UCXM and is based on consistently providing a great customer experience across channels and touchpoints because today, consumers want to talk to brands on a channel and at a time that suits them, instead of the one you may try to impose on them.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.  If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

The Sales Development Representative position lays the foundation for a successful high-tech sales career. The Sales Development Representative is an entry-level sales role that receives extensive training and mentoring for accelerated advancement within Nextiva’s Inside Sales Department. In this position, you will learn how to handle a full-cycle consultative sales process. Our comprehensive training program, plus ongoing coaching and workshops, will transform you into the ultimate sales machine, adding value to your resume and sales game. You'll also gain significant experience using the top sales CRM, Salesforce.

Responsibilities: 

• Hands-on Salesforce experience 
• Identifying and qualifying sales opportunities for Nextiva's sales organization
• Call prospective customers, qualify leads, and transfers them to the correct sales channel
• Manage customer interaction and track the sales process
• Shadow Sr. Account Executives and learns how to demo Nextiva’s products and services
• Participate in Nextiva’s Certification programs
• Strong organization skills with superior attention to detail
• Effective team player capable of working independently without supervision
• Intermediate to Advanced Microsoft Word, Excel and Access

About You:

• You are tech savvy and enjoy learning about innovative products
• You have a curiosity to learn about businesses and help them succeed
• You are highly organized and extremely detail oriented
• You have a vibrant and energetic personality with the ability to quickly develop trust, rapport, and strong relationships
• You are coachable, a quick learner, and can easily adapt. You have the drive to perform and excel
• You are a skilled communicator, both verbal and written, with common sense and the ability to think on your feet

Qualifications:

• BA/BS in Business preferred or equivalent combination of education or related work experience.
• 1+ years of demonstrated direct / inside sales experience preferred.
• 1+ years of demonstrated sales experience in Telecom, UCaaS, Software / SaaS, Platform Sales, Technology, or other related industry experience preferred.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses. 

• Health 🍏 - Comprehensive medical coverage and dental plan
• Insurance 💼 - Life and Income protection
• Work-Life Balance ⚖️ - Holidays: 25 days + public holidays, parental bonding leave
• Financial Security 💰 -  Company pension plan
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!  

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