Chuyên viên xây dựng quy trình vận hành (SOP)

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about 2 months old

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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

  • SOP establish (Thiết lập SOP)
  • Collect information/ current process/ proposals/ issues related to SOP needing to be revised or written from the scratch from relevant departments. (Thu thập thông tin/quy trình hiện tại/đề xuất/vấn đề liên quan đến SOP cần chỉnh sửa hoặc viết lại từ đầu từ các bộ phận liên quan.)
  • Synthesize, write, modify SOPs according to collected and provided information (Tổng hợp, viết, sửa đổi SOP theo thông tin thu thập và cung cấp)
  • Project management (Quản lý dự án)
  • Proactively identify and comment on the process that contain potential risk impact to the delivery quality. (Chủ động xác định và nhận xét về quy trình có tiềm ẩn rủi ro ảnh hưởng đến chất lượng giao hàng)
  • Plan project timeline and connect stakeholders to meet the project target (Lập kế hoạch tiến độ dự án và kết nối các bên liên quan để đạt được mục tiêu của dự án)
  • Report to relevant department the progress of project (Báo cáo cho bộ phận liên quan về tiến độ dự án)
  • Other assignments as and when required. (Những nhiệm vụ khác)
  • Process acknowledge (Xác nhận quy trình)
  • Data consoliation (Hợp nhất dữ liệu)

    • Requirements

  • Experience/Skills Required (Kinh nghiệm yêu cầu)
  • Working experience 2 - 3 years in Operation department (Kinh nghiệm làm việc 2 - 3 năm ở bộ phận Vận hành)
  • Education/Qualifications (Học vấn/Bằng cấp)
  • Bachelor's degree, Major in Business/ Economics/ Finance/… (Tốt nghiệp Đại học chuyên ngành Kinh doanh/Kinh tế/Tài chính/...)
  • Core Competencies  (Năng lực cốt lõi)
  • Communication and negotiation skills. (Kỹ năng giao tiếp và đàm phán.)
  • Have logical thinking and critical thinking skills (Có tư duy logic và kỹ năng tư duy phản biện)
  • Having adequate knowledge of Microsoft Office is a must (Có kiến ​​thức đầy đủ về Microsoft Office là điều bắt buộc)
    • Working address: Ninja Van Vietnam Office, 307/21 Nguyen Van Troi, Tan Binh district, Ho Chi Minh city.

    Salary and benefits:
    Competitive income compared to the market
    "Tet" bonus , Performance review from 1 - 4 months
    Paid social insurance based on full salary
    12 days annual leave, 5 days sick leave (with full salary)
    High-class AON Health Insurance for manager level.
    Year End Party, annual Townhall Ceremony
    Attractive team-building activities, regular internal activities
    Provide laptop for employees

    Training and developing:
    Participate in internal training courses: online/offline
    Opportunities to promote to higher positions: Senior, Team Leader, Manager etc.

    Work environment & colleagues:
    Senior leaders are open-minded, respectful and ready to facilitate personal growth
    Young and dynamic working environment
    Scope of work is large, the company has more than 6000 employees, the company has operations spreading to 63 provinces/cities throughout the country.

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