Manager, Field Sales (Business Development)

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10 days old

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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Manager will focus on identifying customer/industry opportunities to expand Ninja Van’s interest in the B2C, C2CEcommerce Market. The role will require essential business skills to understand market needs, competition, customer expectation (VOC) and push of customer adoption, as well as  acquire and retain new corporate clients to meet our acquisition and revenue targets together with responsible for maximizing our sales team’s potential to execute our sales plans

What you will do

  • Responsible for ecommerce revenue and objectives, ensuring delivery of growth rates that enhance market share at planned levels (as per country targets), through effective leadership of designated sales channels
  • Drive sales team improvement through regionally harmonized processes and procedures in line with company direction
  • Identify relevant employee development programs, training needs and conduct appraisals, probation reviews and performance improvement programs
  • Ensure the allocation of appropriate resources and commitment of staff to the achievement of objectives and targets
  • Collaborate with the sales head in order to deliver industry “best in class” sales competence throughout the sales teams. This will include harmonized processes for competency development, recruitment, induction, objective setting, appraisal, in role development and incentives throughout the country sales organization. In addition, the incumbent should identify the learning needs of team members
  • Build strong territory teams to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business

    • What you will need

  • At least 5 years of door-to-door sales experience in any industries but prefer logistics or ecommerce, of which at least 2 years of supervisory experience
  • Bachelor degree in any field
  • Possess an entrepreneurial mindset and a self-starter with good and hands-on initiative, and persistence to see us through challenges
  • Maintain customer business information, and update business activities in CRM system
  • Formulate ecommerce sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing customer base
  • Analyze and monitor ecommerce performance data to measure success and identify fluctuations/trends to decide on the relevant actions to be taken.
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