Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilites
Accountable to ensure all Recovery’s issues gone through a thorough investigation To work closely with Security and Warehouse team to reduce the losses To co-lead a group of at least 20 peopleAccountable to maintain the team and operation stabilityAccountable to ensure all claims submissions are verified thoroughlyTo ensure all issues are solve or redirect to higher supervision within a timely mannerContinuously find ways to streamline the operationsAccountable to regularly review Recovery’s operational policies and proceduresProvide daily direction and communication to employees in a timely, efficient and knowledgeable mannerIdentify and implement new initiatives to drive customer satisfaction, increase efficiency and boost team productivityTo prepare weekly reports on Recovery’s performanceHandle on ad-hoc assignments/projectsOrganize and coordinate projects with our stakeholders to ensure seamless executionRequirements
Bachelor degree in any field 3 years’ experience in warehousing operationsMust have a high leadership skillMust have strong data analytical skillsMust have high interpersonal, analytical and problem solver skillsMeticulous in ensuring processes are followed. Candidate must be process and details orientedMust have spoken & written knowledge in English & Bahasa MalaysiaAble to connect with people and communicate clearlyStrong ability to grasp operation processes and systems quicklyQuick learner: we work in a fast-paced environment where you will be challenged to rapidly pick up on new conceptsHands on approach as work will be warehouse basedRequired skills: Intermediate Microsoft Excel and aboveSubmit a job application
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