PatientPop is the leader in practice growth with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to promote their practices online, attract patients, and retain them for life.
We've grown from a small, scrappy team to a workforce of 500+ driven individuals who are committed to scaling smarter. As we move into our next phase of growth, we're looking for passionate and dedicated people to focus on innovative solutions while ensuring that we maintain a superb customer experience. That, in part, means finding highly qualified candidates who want to invest their energy to align with our company's long-term goals.
Are you ready to really dig into a new role? We're looking for you.
How will you contribute to PatientPop?
The People Operations Coordinator is a critical role in providing administrative support to the People Operations team. As a rising leader, this role will manage administrative processing in our HR systems, provide critical support to the team, champion the PatientPop employee experience, and deliver exceptional customer service.
We are looking for someone who will:
- Respond to internal and external HR related inquiries/requests and provide assistance.
- Own the HR inbox/ticketing system, redirecting HR inquiries to the appropriate person on the team when necessary.
- Support the hiring and onboarding process:
- Build employee profiles in our HRIS.
- Manage the background check process.
- Create and maintain HR files, reports, and documentation.
- Complete, verify, and maintain I-9 records.
- Coordinate scheduling for NEX, our new employee orientation.
- Own off-boarding of employees including: document processing and system termination.
- Maintain administrative process for all employee changes within the organization.
- Liaise with the IT and Payroll teams.
- Schedule meetings, interviews, People team events, & maintain the team’s agenda.
- Assist the Generalists with performance management procedures, immigration, and benefits (including open enrollment).
- Assist office manager with various tasks including preparing for company events and providing front office support when needed.
- Identify areas of improvement on all things HR and work with the People Team to implement new ideas.
Who will be successful in this role?
We are looking for a new professional (0-1 years experience) who has a passion to start their career in a fast-paced, high-growth environment. You should be a self-starter with a detail-oriented, team-player mindset. You should have a bias for action with an eye for detail. You should love people, have a passion for creating an exceptional employee experience and company culture, and should have an ownership mentality. Being tech savvy with an interest in learning new technologies is a must.
Why is this important to us?
To support the employee lifecycle, we need to have solid business practices, clean data entry, and quick & efficient customer service. The People Operations Coordinator serves as the backbone to the team, ensuring a foundation of success for our employees, the team, and the company.
PatientPop has one simple mission: help healthcare practices thrive. Our solution is the leading all-in-one practice growth platform that's HIPAA-compliant and helps providers promote their practice online, attract patients, and retain them for life. Learn more at patientpop.com
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.