About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About Telco Team:
Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.
Our Key Offerings are divided into 5 broad categories as follows:
• Entertainment
• Digital Platforms
• CVM Solutions
• Enterprise Services
• Financial Platforms
One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.
About the role:
Paytm is looking for a dynamic and results-driven Product Manager with 2-3 years of experience to join our innovative team. You will have the opportunity to work on cutting-edge, Gen AI-powered audio and video call solutions, while playing a key role in shaping our telco product suite, including IVR, outbound dialers, SIP, and network layer integration.
Key Responsibilities:
• Candidate to own the complete product strategy and manage the product life cycle, thereby creating the roadmap to enhance customer experience & overall revenue realization.
• Lead the team to collaborate with Client & Business to define scope, product strategy and create user stories to implement and execute product launch working with designers & developers in an agile setup.
• Lead the planning and execution of projects from concept to launch.
• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, timelines, and resource allocation.
• Coordinate internal resources and third parties/vendors.
• Monitor and report on project progress, risks, and issues.
• Ensure compliance with regulatory and security standards.
• Manage stakeholder communications and expectations.
• Implement Agile/Scrum or hybrid project management methodologies.
• Facilitate daily standups, sprint planning, retrospectives, and demos.
• Conduct post-project evaluations and implement lessons learned.
Qualifications
• 2-3 years of product management experience, ideally within the telecom sector.
• Proven experience working with Fintech-related products.
• Passion for new technologies and familiarity with communication solutions like IVR, Outbound dialler, SIP, Network layer integration etc.
• Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication skills and the ability to work with both technical and non-technical stakeholders.
Why join us?
· A collaborative output driven program that brings cohesiveness across businesses through technology
· Improve the average revenue per use by increasing the cross-sell opportunities
· A solid 360 feedback from your peer teams on your support of their goals
· Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!