Senior Manager - City Activation

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17 days old

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About Paytm:
Paytm is India’s largest digital payments and financial services platform, driving financial inclusion for millions. Our mission is to bring 500 million underserved Indians into the mainstream economy through innovative, accessible fintech solutions.

Role Overview:

We're hiring a hands-on, entrepreneurial Offline Marketing Growth Manager to lead hyperlocal, community-focused acquisition campaigns. This role focuses on building strong grassroots networks with gig workers, service providers, RWAs, and community partners to boost trust and adoption of Paytm’s offerings.

Key Responsibilities:

City Market & Activation: Lead the end-to-end execution of regional marketing campaigns, from concept to delivery, across digital, social media, and offline channels.
Coordinate with creative teams to produce region-specific content, ensuring it is engaging and relevant
Community Engagement: Partner with gig workers, delivery agents, freelancers, and RWAs to drive awareness and user growth.
On-ground Campaigns: Lead field activations, roadshows, and pop-up events in high-traffic areas.
Referral Channel Development: Recruit and manage local referral partners, brand promoters, and agents.
Partnerships: Collaborate with trade unions, co-working hubs, housing societies, and marketplaces.
Performance Tracking: Monitor key metrics (signups, CAC, engagement) and optimize campaigns.
Cross-Functional Coordination: Work closely with the product, sales, and customer success teams to ensure a seamless onboarding experience for new users.

What We’re Looking For: 5–7 years’ experience in offline marketing, community growth (fintech, edtech, FMCG, mobility preferred).Strong network in the gig economy or community engagement background. Creative thinker with strong execution skills and data-driven mindset. Proven ability to scale 0–1 user growth through offline strategies. Proven ability to design and execute localized growth experiments. Ability to manage field teams, promoters, and on-ground vendors.