At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Cloud Network Engineer II, Foundation - Seattle

Why We Have This Role

Our network is the backbone of everything we do—supporting product delivery to customers and enabling engineers to build and scale infrastructure worldwide. As we grow and maintain our cloud and hybrid data center environments, we're looking for a talented Cloud Network Engineer who excels in navigating complex, ambiguous challenges and embraces an automation-first approach. This role is essential to enhancing reliability, increasing capacity, and driving smarter, faster network performance. You'll collaborate closely with infrastructure, and security teams to ensure our global footprint remains fast, secure, and resilient.

How You’ll Find Success

• Takes initiative and thrives in ambiguity. You don’t wait for perfect instructions—you gather context, understand the goals, and dive into solving tough networking challenges.
• Brings an automation-first mindset. You look at repetitive tasks as opportunities for scripting, whether it’s using Python, Ansible, or Terraform to streamline deployments or monitoring.
• Has a deep understanding of networking fundamentals. Protocols like BGP, DNS, and TCP/IP aren’t just checkboxes—you know how to debug them at scale.
• Collaborates well across teams and time zones. You’re comfortable syncing with security engineers, and platform teams to move projects forward with clarity and momentum.
• Balances detail and big-picture thinking. You can zoom in to troubleshoot a packet drop or zoom out to design a fault-tolerant multi-region network.
• Communicates clearly and documents with precision. Whether diagramming complex routing paths or writing design docs, your output is as clean as your configs.
• Continuously improve systems and yourself. You actively seek out ways to make the network—and your own workflows—better, faster, and more reliable.

How You’ll Grow

• Gain hands-on experience with complex cloud and hybrid architectures at global scale
• Deepen your expertise in infrastructure as code, GitOps, and cloud-native networking
• Lead end-to-end network deployments and influence design decisions
• Expand your cloud networking skills across AWS and modern CDN platforms
• Grow cross-functional leadership skills by working closely with infrastructure and security teams

Things You’ll Do

• Improve network automation and visibility by designing and implementing monitoring, alerting, and deployment tools
• Deliver scalable infrastructure by supporting cloud/on-prem network growth projects across new and existing environments
• Enhance network resilience by performing root cause analysis and driving postmortem learnings into system design
• Champion best practices for Infrastructure as Code and change management processes
• Own and maintain network reliability through regular patching, configuration updates, and proactive lifecycle management of hardware and software components
• Support the team's on-call rotation, responding to incidents with urgency, driving incident resolution, and contributing to 24/7 operational excellence
• Ensure the ongoing stability and reliability of network systems by managing KTLO tasks
• Drive continuous improvement in documentation, observability, and troubleshooting workflows
• Partner across teams to support service rollouts, integrations, and performance tuning

What We’re Looking For On Your Resume 

• Bachelor's degree in computer engineering or a related discipline required
• 3+ years of experience in network engineering with a focus on designing, implementing, and supporting large-scale network infrastructures.
• 3+ years of experience with AWS cloud networking and operations (i.e. VPC Peering, VPC endpoints, Security Group, Transit Gateways, Load Balancers (NLB, ALB, GWLB), Internet Gateway, and Direct-Connect Setup)
• 2+ years of experience with scripting & programming (i.e. Ansible, Python, Terraform, CloudFormation)
• 2+ years of hands-on experience with managing firewalls (PaloAlto Preferred)
• 2+ years of hands-on experience with Dynamic IP Routing Protocols (BGP, OSPF)
• 1+ years of experience in Linux/Unix administration 
• Knowledge of various VPN technologies and data center WAN/LAN Operations
• Knowledge of various monitoring tools (AWS Cloudwatch, Syslog Systems, SNMP Monitoring)
• Maintains in-depth knowledge of standards and best practices in basic networking (Ethernet, TCP/IP, HTTP, SMTP, NTP, SNMP, IPSec, NAT, DNS, DHCP, Security Routing/Switching, and Network Design)
• Excellent documentation skills including creating and maintaining network diagrams
• Strong troubleshooting skills and the ability to work well independently and across teams
• A great teammate, a fast learner, with a focus on getting stuff done
• Good understanding of content delivery networks and Web Application firewalls (Akamai, Cloudflare, Azure FrontDoor, and CloudFront  etc.) is a PLUS
• AWS or PaloAlto Certification is a PLUS
• Project management skills and excellent interpersonal skills, and strong written and verbal communication skills

What You Should Know About This Team

• We're a hands-on, fast-moving team responsible for building and maintaining the backbone that powers everything from external products to internal tools.
• We operate at the intersection of traditional networking and modern cloud infrastructure.
• Our work supports a cloud environment of global data centers.
• The team is highly collaborative and values: Ownership, Creativity, and a strong automation mindset
• We don’t just keep the lights on—we engineer for: Scale, Reliability, and Simplicity
• You'll be working alongside people who love solving hard technical problems, care deeply about user experience, and aren’t afraid to challenge the status quo to build something better.

Our Team’s Favorite Perks and Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• $1800 Experience bonus to be used for an “Experience” of your choosing
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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