At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Product Manager- PaaS Ecosystems
- To improve the XM Ecosystem, making it more accessible for developers.
- To participate in PaaS projects, helping to extend XM category capabilities.
- To contribute to product strategy and enhancements through collaborative efforts.
- Collaborating with UX/R design, developer advocacy and solution architects to support PaaS development.
- Collecting and acting on feedback from partners and customers to refine features.
- Assisting in the communication of product updates and strategic plans to leadership.
- Supporting the management of project dependencies and ensuring quality delivery.
- By contributing to product roadmap discussions and understanding strategic priorities.
- Learning from customer interactions to better understand their needs and market trends.
- Developing skills in leadership and project management within a team setting.
- Enhancing ability to work in a fast-paced environment and adapt to changes.
- Assist in the development and growth of the XM Ecosystem.
- Support a team of developers, testers, and designers in creating new features.
- Help prioritize feedback from partners and customers to improve product offerings.
- Participate in product strategy sessions and contribute to cross-functional projects.
What We’re Looking for on Your Resume
- Bachelor's degree in Business, Marketing, Engineering, Computer Science, or related field.
- 1-2 years of experience in a product-related role, preferably in tech/software.
- Owner’s mentality with adaptability and problem-solving mindset.
- Strong communication, interpersonal, analytical, and problem-solving skills.
- Experience with B2B customers and a track record of exceptional customer service.
- Experience with frontline or omnichannel experience management is beneficial.
What You Should Know about this Team
- The product team is focused on providing solutions for large-scale organizational Experience Management.
- The team works closely with brands and Fortune 100 companies to enhance customer and frontline experiences.
Our Team’s Favorite Perks and Benefits
- The satisfaction of empowering large networks through technology.
- The opportunity to work with a diverse range of influential brands.
- A role that encourages personal growth and initiative within a growing business area.
For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. For part-time or intern positions, this pay range is for base pay per hour. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.