Associate Manager, Corporate Quality (Post-Market / External Quality)
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Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As the Associate Manager, Corporate Quality (Post-Market, External Partnerships and Testing), you will be a key member of the Corporate Quality team, overseeing quality assurance from the technical transfer / go-to-market phase through non-pharmacy product end of life. This role is critical in upholding the highest standards of quality, compliance, and innovation with our suppliers, vendors, third-party pharmacy partners and testing facilities.
You have a strong understanding of best quality practices, including compounding pharmacy standards, cGMP, cdGDP, and cGLP, as well as regulatory compliance related to Quality Systems, regulatory submissions, and audits. You are highly independent, with a keen ability to identify and act on process improvement opportunities while ensuring key stakeholders remain informed. Your experience in post-market quality oversight includes conducting vendor and supplier audits to maintain third-party quality and compliance. You’re eager to expand your expertise, think strategically, and drive quality through focus. You excel at articulating the “why” behind quality standards and regulations, effectively communicating their importance in a cross-functional environment. As a strong advocate for your team, you bring both determination and personal flair to your work. As a member of our fast-growing startup, you are passionate about building scalable quality programs that support the future growth of our product offerings.
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The target base salary for this position ranges from $96,900 - $117,500, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
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