As a Lead QA Coordinator, Communication, you will work with multiple teams (Communication, Co-Experience) to connect millions of people. You will make sure the components and features we build satisfy product specifications and don't compromise system stability or scalability. You will coordinate testing with third-party testers, partner with other Roblox QA, create and maintain automation, and work with developers and designers to ensure excellent quality for our users.

You Are:

• An experienced leader, with proven experience in coordinating third party test teams and in test automation, and ability to delegate and train new testers
• An expert in your domain, able to apply industry standards and best practices, familiar with common issues encountered in mobile devices, consoles, Mac, and Windows, have proficiency with QA tools (bug tracking software, test case management software, proxy tools, performance measurement tools, build distribution tools, etc.), and have created and run automated tests
• A curious thinker, demonstrating problem-solving skills to guide bug investigation, understand the impact of issues and time constraints on engineering and other teams, design comprehensive test plans for major feature releases and ongoing regression suites, and implement high-quality software on a strict deadline
• Strategic and process-oriented to improve tester efficiency, identify important test cases to automate and propose automation framework, tooling, and other efficiency improvements.
• Collaborative and able to effectively coordinate with outsourced testers and local cross-discipline team members

You Will:

• Manage outsourced testing for game and application software alongside a passionate engineering team, building and maintaining our client applications on smartphones, tablets, desktops, and game consoles
• Collaborate with Product, Design, and Engineering team members to develop test strategies, create test plans, and ensure that product requirements and testing instructions are communicated to outsourced testing teams
• Author testing regressions to ensure full test coverage of features and their integrated use in the product and work with engineers to create automated tests when applicable
• Prioritize and assign tasks to outsourced testers, training them, and providing feedback to ensure testing is completed correctly
• Review and interpret test reports and results from outsourced testing groups
• Ensure defect reports are comprehensive, reproduce issues locally, assess and follow up on issue resolution and fix verification
• Work quickly and adjust to the changing demands of our agile development process

You Have:

• 1+ years experience in coordinating with third party test teams, with experience in test automation
• 3+ years as a QA Lead
• 5+ years experience in Quality Assurance testing
• Strong communication skills in coordinating between onshore SW teams
• Strong project management experience in QA.