#Gettimeback to the executives of global leading companies..

Are you an innovative thinker who loves challenges, has drive and wants to revolutionise the meeting culture of today's leaders? Do you enjoy having responsibilities, bringing in your ideas and working in a dynamic environment? Do you want to make a change and influence today's European corporate world with an award-winning technology? You are the one we are looking for!

Responsibilities:

• Supporting CS Operations Manager with:
  • Reporting in Excel & CRM
  • Data Analysis & functional spreadsheet building (incl. Data Cleaning & Wrangling)
  • Administrative tasks related to maintaining and ensuring data quality & information accuracy related to customers as well as the Customer Success team (Sherpany Wiki, Slides, CRM, etc.)
  • Identifying and realising automation potential
  • Building up a self-education system for reporting in Salesforce
  • Manage and execute the cloud file system migration project of our department data
  • Supporting CS Marketing team with:
  • Reporting duties from our email campaign tool
  • Administrative and coordinative tasks relevant for preparing Marketing campaigns and materials
• Supporting VP Customer Success with:
  • Planning of events, meetings
  • Logistics around recruiting activities
  • Support the OKR Process within the team

Role requirements:

• Bachelor’s Degree in a quantitative discipline or other demonstration of quantitative education
• Very good excel skills incl. advanced formula writing
• Knowledge of database structures
• Good communication skills
• Strong analytical and problem-solving skills
• An inquisitive person who is eager to learn
• Fluent in English
• Nice to haves: 
  • Coding skills in SQL and/or Python
  • Experience with Salesforce CRM

Time-Frame (during the 3-6 months with us)

Part 1

• Contract review - CRM sync
• Automate certain reporting tasks for CS Company Performance
• Taken over certain reporting duties from CS Marketing

Part 2

• Own reporting of Pricing & Packaging progress
• Understand database structures of our CRM
• Deliver 1st series of instructional videos for Reports & Dashboards in SF

Part 3

• Data Quality Check completed in SF with identification for update needs
• Analysis of needs for information updates in Wiki and Google Slides as well as first improvements implemented
• Independently handling administrative tasks for preparing Marketing campaigns

How you can imagine us:

• You are part of an international company with a flat hierarchy, in which you can take lot of responsibility and your ideas are always welcome
• In order to maintain your work-life balance we offer flexible working hours, home office and/or remote-working
• Your personal and professional development is important to us which is why we offer financial support for further education, trainings etc.
• We work with modern Apple products; every employee receives an own MacBook
• Last but not least: Our corporate culture means a lot to us which is why we organize regular team events and cultivate a value-driven cooperation

Our recruiting process:

1. Send us your online application
2. First interview with René 
3. Second interview with CS Operations Manager
4. A position related task
5. Interview with the Hiring Manager 
6. Offer 🎉

Looking forward having you on our team soon! 😃

Your contact person for this role:

René Herrmann

Talent Acquisition Specialist

rene.herrmann(at)sherpany.com

LinkedIn: René Herrmann