As the Customer Program Manager, you will be responsible for managing project timelines and support execution of tactics related to the program.

In addition, you are expected to successfully collaborate with a variety of individuals and teams as well as manage numerous projects simultaneously, in a dynamic environment. The ideal candidate is a highly-organised, self-starter with a natural curiosity to learn and to explore.

JOB DESCRIPTION:

• Oversee activities and monitor project timelines
• Coordinate on ground activities and support sales and marketing activities as required
• Manage vendor onboarding, support raising POs, clearing invoices and other vendor related activities
• Develop and manage all internal communications related to the program
• Schedule and organize meetings with internal and external stakeholders
• Own all administrative and logistical activities
• Track all campaigns’ impact & ROI to determine the success 
• Coordinate across sales, marketing, sales engineering, professional services to track deliverables of the program
• Arrange the sourcing and distribution of promotional merchandise and equipment to various customers
• Researching costs for swag, venues, entertainment and supplier management
• Managing and maintaining the scheduling of meetings for multiple execs - sending calendar invites, tracking all requests to change meeting time/place/attendee, ensuring all details are up to date and accurate at all times
• Onsite management and delivery of events

REQUIREMENTS:

An ideal candidate will have:

• 5-8+ years of proven experience in program coordination
• Bachelor's Degree in, Marketing, Business Administration, or a related field
• Demonstrated success in coordinating with diverse cross functional teams both inside and outside the company
• Hands-on budgeting experience
• Attention to detail and good organizational skills a must
• Hands-on execution ability with effective project and time management
• Project management, prioritization, accuracy in performance, ability to anticipate the needs of sales
• Ability to maintain an optimistic, approachable, and proactive attitude
• Fluency in the English language
• Excellent skills in stakeholder management and communication to stakeholders