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Build the future of data. Join the Snowflake team.
Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more.
Snowflake Practice Director is a service professional who has demonstrated an ability to lead based on experience, knowledge, passion and competence.
RESPONSIBILITIES:
- Provides technical and/or business consultative leadership for a specific practice at the pre or post sales level
- Manage a team responsible for the health of the Customers and internal bookings and revenue targets for the region.
- Proactively provides input into the development of Practices' policies, procedures and standards
- Monitors practice job performance and provides coaching, counseling, and motivation to maximize practice performance
- Recruits and hires employees who can help grow and drive Snowflake's Professional Services' strategy
- Integrates industry knowledge into practical configuration tactics, techniques and procedures to ensure teams deliver well-rounded and well-developed software solutions
- Ensures appropriate levels of specialization in the practice are being achieved by utilizing online and in person training opportunities for the teams
- Maintains a level of practice readiness, in order to be successfully prepared to support the delivery of customer engagements
- Ensures adequate level of resources in place to meet profitable demand.
- Oversees charge ability of all delivery resources within the practice.
REQUIREMENTS:
- SaaS or cloud computing delivery experience preferredFinancial and analytical experience
- Leadership skills- has previously led a team and is comfortable with both Executives and Junior staff
- Consultative skills understanding of the services engagement modelDetailed product knowledge
- Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises)
- Ability to prioritize projects and deliverables (project management)
- Negotiation skills and professional written / verbal communication skills
- Conversant in Italian language preferred