Snowflake San Mateo (Onsite) is looking for an adaptable, proactive, and diligent Workplace Technician Planner. 

You will be an organized self-starter who possesses outstanding customer service with diligence and attention to detail. You will be comfortable taking the initiative to drive results, be solution-oriented, deal with ambiguity, rapid changes in priorities, and have the ability to coordinate with multiple cross-functional internal and external partners.
 
Reporting to the Workplace Manager you will perform a variety of office support functions and duties including; 

• Problem solving and adept at navigating options across various situations, requiring technical, analytical and quantitative abilities.
• Utilizes the service ticketing system to manage work orders and PM schedules.
• Report any issues of building systems (HVAC, fire/life safety equipment, elevators, UPS, generator, etc.) partnering  with  Landlord.
• Ensures facility procedures adhere to local, state, and federal regulations (partnering with EHS).
• Maintain a high level of customer satisfaction with the delivery of FM and building services.
• Responsible for facilities operations and capital budget.
• Respond to facilities service requests ensuring timely and quality service delivery to clients.
• Manage contractors and service providers and inspect work to ensure compliance with contracts,  policies, codes and regulations.
• Support Move, Add, Change and events activities.

QUALIFICATIONS: 

• 2+ years of Facility/Workplace experience
• FMP or other facilities certification
• Capability to read and interpret building plans and specifications.
• Strong organizational and time management abilities.
• Demonstrated skills in problem-solving, and vendor management.
• Ability to work in a fast-paced environment with constantly changing priorities and demands.
• Excellent interpersonal and customer service skills.
• Be able to lift furniture, climb on ladders  and lift objects 50 lbs

DISCLAIMER:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.