SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

SurveyMonkey is looking for an Office Services Coordinator for our Dublin office. As a vital part of our dynamic Employee Experience team, you'll be at the heart of it all, orchestrating the administrative magic that keeps our office humming. You'll dive into a mix of administrative, financial, and managerial duties, all aimed at elevating our workplace culture through purpose and connection. 

During your time in the office, your mission is to craft an impeccably organized workspace, igniting a steady and seamless experience for our employees. This is an in-office position, reporting to the Employee Experience Manager who is based in our headquarters office in San Mateo, California. Ready to help shape the future of our office culture?

This opportunity is a part time 6-month contract, with the possibility to extend and requires you to be in our Dublin office 4 days per week.

What you’ll be working on

• Enhance office efficiency and employee experience by identifying optimization opportunities
• Develop and maintain documentation for office procedures and processes
• Manage vendor relationships, including building management, security, and catering
• Handle office supply procurement and inventory management, including ordering snacks and restocking inventory (Must be able to lift up to 20lbs) 
• Administer onsite guest check-in and access badging employees and visitors
• Coordinate service and maintenance requests through Zendesk service desk portal
• Address employee inquiries, concerns, and complaints promptly and accurately
• Monitor and report on office utilization data on a weekly bas
• Coordinate office events, including communication, scheduling, and collaboration with Diversity, Equity, and Inclusion groups

We’d love to hear from people with

• 2-4 years of office management experience demonstrating proficiency in office operations
• Strong prioritization skills with the ability to manage multiple tasks to completion
• Proficiency in Google Suite, including spreadsheets, documents, and other relevant technologies
• Experience in creating comprehensive office and event management documentation
• Capability to work independently with minimal supervision
• Preferred experience in event planning

Why SurveyMonkey? We’re glad you asked 
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.

Our commitment to an inclusive workplace
SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.