What we do

TTD Account Management team plays a crucial role to drive China business by building long-term relationships while managing both outbound and domestic media campaigns with clients. As client services pro, our role is to grow lots of direct brand and agency accounts for consistent collaboration and upselling for incremental revenue. At the same time, AM is always comfortable to hands on diving into operation/data/optimization to improve a campaign as taking a client out for dinner. We are looking for someone with strong entreneurship and can set your own priorities.

 

What you’ll do

• Manage and grow a roster of key accounts, both direct brand and agency
• Work closely with the Trading team to rapidly onboard new customers
• Work closely with Sales to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns
• Provide continual training to clients as new features are added to The Trade Desk
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

 

Who you are

• At least 5 years of online advertising experience required; 3+ years of client-facing experience
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
• Experience managing CPA, CPC, and CPM marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills – ability to prioritize and meet deadlines