The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.
So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!
What you’ll do:
TTD User Experience (UX) brings together skilled teams of UX Designers, Researchers, and Writers. Our role is pivotal in understanding user behaviors and shaping our products. We collaborate closely with product management, engineering and client services to craft products that not only serve users but also contribute to TTD’s success.
We are seeking a talented and passionate UX Researcher to join our team. In this role, you will be responsible for conducting research to understand user behaviors, needs, and motivations. Your insights will be crucial in ensuring that we develop solutions that not only meet user needs but also align with our company's goals. We strongly believe in utilizing data-driven insights to guide our design decisions and enhance our products continuously, and you will play a pivotal role in this process.
- Work closely with cross-functional teams to identify research objectives, develop research plans, and prioritize research activities.
- Plan and execute a variety of qualitative research studies, including user interviews, usability testing, and surveys.
- Collect and analyze user feedback and data to identify pain points, opportunities, and areas for improvement.
- Communicate research findings and insights to stakeholders through quick debriefs, reports, presentations, and workshops.
- Advocate for user-centered design principles and best practices throughout the product development process.
- Deeply understand our customers, products and business strategy to create actionable and impactful insights
Who you are:
- Proven experience conducting user research in a fast-paced environment, preferably within a technology or digital product company.
- Proficiency in conducting user interviews, usability tests, and writing surveys.
- Strong analytical and critical thinking skills, with the ability to synthesize complex data and draw actionable and timely insights.
- Excellent communication, listening, and collaboration skills, with the ability to work effectively in cross-functional teams.
- Proactive and resourceful problem-solver
- Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, or related field.
- Basic proficiency with Figma
- Ad tech or B2B research experience a plus
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.
[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.