We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

This is an amazing opportunity for an experienced Executive Assistant to join our exciting company and provide committed support to a C-level executive based in our busy London office. You will be a true partner to the CCO and the CPO, working independently and proactively - foreseeing their needs before they even become aware of them themselves. You will understand the flexibility needed and how to prioritize tasks whilst carrying a ''No task is too big or too small'' attitude with everything you do.

The CCO and CPO are key members of the Executive Leadership Team, and you will have an amazing network of EA's in different regions to align with and support you.

What you’ll be doing:

Personal assistance to the Chief Customer Officer and the Chief People Officer
Proactive inbox and calendar management
Drafting meeting agendas, keeping minutes and following up on actions
Preparing and building presentations, emails, reports and documentation based on keywords only
Organizing, coordinating and arranging travel, incl. building complex itineraries and researching local and national regulations
Organizing and participating in meetings and team events
Expense reporting
Budget management i.e. coordinate and track expenses
Ad-hoc help for other execs and acting as part of a team of Executive Assistants functioning as backup and support for each other
Ad-hoc admin support
Flexibility in working hours is needed to accommodate the time zones that the CCO and CPO travels to

Who you are:

Extensive experience from a similar position
A skilled communicator with good proof-reading skills, being proficient in English at a business level
Solid presentation building skills - taking presentations from skeleton idea to finished product
Highly organized and detail-oriented with the ability to continuously prioritize and re-prioritize your tasks
An analytical thinker who is able to draw conclusions from a wealth of information and present the big picture
High EQ and ability to adapt to different personalities/cultures
Experience with budget management
Good IT skills and an ability to learn new systems quickly (we use the the Google suite)
Thrive in a innovative environment where no two days are alike
Independent, but work well as part of a team
Discreet and trusted with a high degree of integrity and an ability to handle confidential information

What we offer:

The chance to be a part of an exciting global growth journey
An opportunity to work alongside professional, enthusiastic people in a rapidly growing company
An exciting and equal opportunity workplace with diverse perspectives and ideas
An attractive salary package and bonus scheme
Opportunities to grow your skills and develop your career
A vibrant culture with unlimited snacks (be careful of your waistline), ping pong, darts and amazing social events
An international, ever-growing, diverse and fun working environment

What's in it for you:

A range of flexible working options to dedicate time to what matters to you
Competitive compensation package + bonus
28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
Pension and life insurance
Health cash plan, online GP, 24/7, Employee Assistance Plan
Full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave
Season ticket loan and a cycle to work scheme
Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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