We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. 

As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way.

What you’ll be doing:

• Direct the full sales cycle from inception to close
• Be a hunter by discovering and facilitating your own leads utilizing online and offline resources
• Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution
• Make outbound sales calls speaking to C-level executives across all verticals
• Effectively maintain your pipeline using our CRM, Salesforce
• Achieve and consistently exceed monthly sales goals
• Develop skills necessary to transition into an enterprise sales role

Who you are:

• Advanced years of inside sales experience in an ever-growing selling environment
• Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closing the deal
• Understanding of the policy-making structure in mid-size to large companies
• Ability to thrive in a performance-oriented environment with short sales cycles
• Knowledge of e-commerce, online marketing and social media

What’s in it for you:

• A competitive base salary of $85,000-$85,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Truspilot's equity program, or other benefits.   
• A range of flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days +10 paid holidays per year
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Full health insurance 
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks 
• Regular treats and events throughout the year including massages in the office, happy hours and Rockies Open Day celebrations, to name a few 

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

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