Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Sr. Procurement Enablement Manager to; drive spend analytics, help manage acquisition efforts,  identify opportunities for continuous improvements in S2P processes, work with the Sourcing and Procurement Ops teams to help grow sourcing maturity and capabilities, and lead other team initiatives. You will be working alongside the Procurement & Sourcing team, Finance and other cross-functional teams to enable best-in-class Procurement systems and processes. This is a critical position to help Twilio’s Procurement organization scale for the future within Twilio’s fast-paced, high-growth environment.

Who?

Twilio is looking for a Snr Procurement Enablement Manager who embodies the Twilio Magic and has a demonstrated track record of leading business and digital transformation projects. They also have:

• 5+ years of experience managing procurement systems and S2P processes
• Knowledge of spend analytics tools, data analysis and visualization
• Working knowledge of building category plans and supplier management 
• Track record of successful cross-functional leadership, collaboration, and relationship building.
• Knowledgeable in requirements gathering, analysis, design and implementation methodologies
• Pragmatic and collaborative, able to work independently to ensure execution and on time delivery of programs to achieve objectives in procurement efficiency taking into consideration upstream/downstream partner processes, systems, security standards and compliance requirements.
• Tech savvy change agent who understands procurement and finance vendor landscape, tool capabilities/gaps and possible solutions. Knowledge of Netsuite, Coupa, and Oracle Cloud is strongly advantageous. 
• Strong ability to manage multiple projects concurrently with sound business acumen.
• Excellent communication skills, able to communicate clearly and succinctly in writing, presentations and verbally to multiple levels within the organization. 
• Strong project management skills (certifications a plus), the ability to track and manage complex processes, and a desire to lead teams and projects 
• Bachelor's Degree or equivalent experience

What?

As a Sr. Procurement Enablement Manager you will live the Twilio Magic values:

• WRITE IT DOWN: Be a master of documentation including process documentation/mapping, clearly articulating root causes and pain points, writing down project schedules, deliverables, meeting notes, delegating and following up action items, etc. 
• BE AN OWNER: When given an ambiguous problem to solve, you will lead a cross-functional team to understand, analyze, and solve the problem. You can apply the S2P needs and ensure that you are designing solutions that work effectively for Operations and Sourcing.
• EMPOWER OTHERS: Given the cross functional nature of the role, you will work collaboratively with others and will empower them to ensure productivity across the team.
• NO SHENANIGANS: You play a key role as a neutral, third party in some situations where direct and honest communication is required and where data-driven solutions are paramount.  You communicate clearly, honestly, and are not afraid to call out shenanigans. 
• DRAW THE OWL: Identify and develop process improvements, best practices, and tools to increase the efficiency and effectiveness of the Procurement Systems & Process Enablement team

Why?

The Strategic Sourcing and Procurement team is a small but impactful team within the CFO org and is key to driving process scaling and efficiency in Twilio’s rapid growth environment. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be remote. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.