Director, Instructional Design & External Development

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6 months old

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Learning Design & Development (LDD) at Udemy

Our team creates new possibilities for learners by designing authentic learning experiences with Udemates, instructors and customers. We are working to meet the needs of learners today, while also building toward the future of learning communities at work and in the world. 

We have a diverse team of learning experts, instructional designers, program managers and facilitators. We are consistently redesigning & reconnecting what’s important to develop at Udemy while also rethinking & reimagining what learning thought leadership is with our customers and industry partners. We are collectively proud of what we deliver in collaboration with diverse teams across the business, engineering, product, design, sales, marketing and content.

You will primarily be responsible for leading the team designing Cohort Learning experiences and content for our Udemy Business portfolio. You will also represent the learning team in M & A  integration efforts and learning pilots with potential partners. You will work across LDD to provide input on both external and internal design solutions, ensuring we are creating a portfolio of best practices from both instructors and customers to leverage at Udemy while also sharing what works internally to our customers. You will also work across the organization, primarily with our Sales and Marketing teams to ensure we are identifying the most innovative solutions for our customers.

What You'll Be Doing:

  • Leading and scaling our cohort learning team, ensuring a successful integration and scaling of CorpU processes/standards, design approach, and next level of cohort learning in partnership with the content strategy and Udemy Business teams 
  • Leading our Content Development Team for Udemy Business courses focused on skill development and also partnering with our instructors to ensure we are meeting and getting ahead of their needs. 
  • Providing learning leadership to M & A  integration efforts and learning pilots in partnership with the business and the People Programs team. 
  • In partnership with the Learning Science team, collaborating broadly across the organization, using customer experience & enterprise data/insights, as well as industry and learning design expertise to inform recommendations and approaches to Product, Sales and Customer Success teams
  • Provide instructional design input to internal learning solutions and experiences, leveraging customer best practices as well as experimenting with new ideas to take back to our customers. 
  • We’re Excited About You Because You Have:

  • 12-15 years of experience working in a global L&D/talent development function including building a comprehensive L&D portfolio through a combination of buy and build recommendations & solutions 
  • 7-10 years of people/team leadership experience, with an ability to traverse between strategy, driving team performance, and hands-on execution
  • Experience developing and scaling custom enterprise learning programs spanning audiences from new hires, individual contributors, and management leader/executive development 
  • Ability to evaluate and select foundational/core and supportive technology stacks including eLearning content authoring tools, learning-studio hardware, learning management systems, modern learning experience/aggregator platforms, and ability to work with multiple content partners on cloud/data integrations supporting centralized organizational insights 
  • Experience partnering with market leading B2B ed tech companies on both content and program needs, as well as strategy/assessment/consulting opportunities
  • Master’s degree in Instructional Technology, Educational Technology or similar strongly preferred
  • Strong market acumen within Ed Tech including broad understanding of learning content providers, and modern learning technology, learning management and learning experience platforms 
  • Skilled in influencing stakeholders, driving alignment across functions, and building/managing a high-performing team
  • Deep customer-centricity through metrics, analytics, and insights; gets to know the detailed customer experience continuum across key business lines to ensure Udemy learning resources are effectively deployed, and leverages customer/business insights to inform learning design/development efforts 
  • Experience leading and working with globally distributed team across multiple business functions and regions as well as local/regional partners to contextualize programs and content for local markets
  • We’re Excited About You Because You Are:

  • A natural leader who is individually humble and collectively proud of team efforts 
  • An experienced, trusted leader with a track record of impact with multiple stakeholders through influence and consultative efforts 
  • A broad thinker who can create and execute a product and solutions roadmap
  • Empathetic and communicative with employees at all levels
  • Adaptable and can move high-priority projects toward delivery in a fast-paced and sometimes ambiguous environment 
  • A skilled communicator with strong interpersonal skills, written, verbal, and visual
  • A learner who can gain insight from successful and unsuccessful experiments, learn from your mistakes, and identify what you and the team could do differently in the future.
  • #LI-JP1
    #LI-Remote

    About Udemy
    We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

    Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

    At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We will consider for employment qualified applicants with arrest and conviction records.

    Vaccine Mandate (US Only)
    Udemy is committed to keeping its employees, clients, and communities safe. Accordingly, we require all U.S. employees to be fully vaccinated against COVID-19 if their work requires them to come into a Udemy office or come into close contact with others. If you are unable to get vaccinated due to a medical condition, disability, sincerely-held religious belief, or as otherwise required by applicable law, we will consider requests for accommodation.

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