Sr. Analyst, Enterprise and Operational Risk

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about 3 years old

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ABOUT VARO
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We're on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we've made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $482M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and Russell Westbrook Enterprises.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board. 

Varo. A bank for all of us.

ABOUT THE RISK MANAGEMENT TEAM
We’ve assembled a group of world-class risk professionals who are passionate about protecting Varo and its customers from harm.  The Risk Team is core to the mission of Varo in a digital, growing economy. The ORM team focuses on identifying, assessing, monitoring, mitigating and reporting on all aspects of operational risk, including risk and control assessments, issue and event management, third party risk, model governance and business resiliency.  If you want to be part of the future of banking, this may be the role for you!

ABOUT THE SENIOR ANALYST, ENTERPRISE AND OPERATIONAL RISK ANALYST ROLE
You will be a key member of the ERM/ORM team and will work across the bank to help identify, assess, monitor and mitigate risk operational risks.  You will work closely with the Bank’s teams to facilitate the mapping of l critical processes and to facilitate risk and control self-assessments. You will be responsible for tracking and reporting on any identified operational risk issues or events.  You will lead New Product Approval reviews to ensure all risks have been identified and remediated. 

WHAT YOU'LL DO

  • Engage with business owners and facilitate the development and/or update of process flow diagrams for critical processes in areas such as payment processing, deposit operations, fraud operations and customer support 
  • Assist business owners in identifying and measuring operational risks and effective controls through a risk and control self-assessment
  • Identify process gaps and track these issues in the GRC tool through resolution
  • Facilitate the ongoing update of the risk and control self-assessments 
  • Evaluate, characterize and provide mitigation recommendations to address potential risks identified
  • Track operational risk events within the GRC tool and ensure proactive root cause analysis and remediation strategies are developed and deployed
  • Assist in the reporting, approval and tracking of items proposed for risk acceptance
  • Assist with the tracking and review of new and modified products or services to ensure that they are being appropriately vetted and approved by key stakeholders
  • Test new Varo features before product launch by volunteering for scripted and real world product testing and provide feedback and suggestions to the Product and Engineering teams

    • SKILLS AND EXPERIENCES THAT'LL HELP YOU BE GREAT

  • Associates or Bachelor Degree
  • 5 to 7 years of experience in a financial services company working in operational risk management
  • Ability to work collaboratively, engage and communicate with stakeholders across the organization
  • Strong organization and time management skills, specifically working to deadlines with multiple deliverables in a fast-paced environment
  • Passionate about the details and ensuring reports are easy to digest, complete, accurate and meaningful
  • Being scrappy and game for any task, able to adapt and pivot

    • THE THREE SKILLS THAT MATTER MOST
    Nobody can be great at everything, but we’re looking for candidates who are extraordinary at: 
  • Self-starter with high level of intellectual curiosity and a growth mindset
  • Knowledge of bank operations, including but not limited to account application processing/customer onboarding, payment processing, deposit operations, fraud operations and customer support
  • Enjoys working collaboratively and engaging with business owners

    • OTHER NICE TO HAVES

  • Passionate about Varo’s mission
  • Prior experience with the RSA Archer GRC platform
  • Proficiency in G-Suite applications
    • CULTURAL ALIGNMENT
    Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees. 

    OUR CORE VALUES
    Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love.  Assess new initiatives with the customers’ interest in mind. Act with empathy. 

    Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

    Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it's not easy. Assume best intentions. Bring your full self to work.

    Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

    Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.


    Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Learn more about Varo by following us:

    Beware of fraudulent job postings!
    Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo.  If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.