Company Description:

Veterinary Practice Partners (VPP) is a management company that forms joint ventures with Veterinarians to co-own and run their veterinary practices. Once the joint venture is formed, VPP provides support and leadership for marketing, financial, operations, IT and human resources functions while veterinarians lead the clinical and client services functions. VPP currently has over 150 partner hospitals with 2,800 employees and continuing to grow.  VPP is a dynamic, profitable growth company with strong financial backing from a Boston based private equity firm.

Summary:

As Informatics PIMS Analyst, you are a key team member in the company that will act as a liaison between clinical areas, management, system end-users and technical teams to meet key deliverables. This employee will establish systems specifications and objectives, based on business requirements and cost-effectiveness to provide recommendations to management personnel. The Informatics PIMS will collaborate with cross functional teams and play a pivotal role in ensuring the successful planning, execution, and completion of IT initiatives.

Essential Responsibilities:

• Designs, implements, and maintains clinical applications and information systems to support doctors, clinical team members, and other hospital staff as assigned.
• Creates documentation on current processes, workflows and instructions on clinical applications and programs.
• Collaborates with vendor partners and others in systems development and design, including report development, and panel design.
• Identifies improvements to existing clinical information systems.
• Monitors existing clinical systems for effectiveness and recommends improvements to clinical management teams. Collaborates with various clinical teams and individuals to provide information system solutions.
• Possesses knowledge of clinical processes, standard best practices and operational requirements. Keeps abreast of latest and upcoming clinical technology and trends.
• Documents system specifications and notes any changes in procedure.
• May train users on how to utilize clinical applications and programs.
• May assist Information Technology team with system upgrades.
• Develops test plans and coordinates and performs software testing.
• Works with application support personnel to resolve system problems.
• Provides training and technical support to system end-users.

Qualifications:

• A bachelor’s degree in informatics, computer science, informational technology, or related fields is required.
• A minimum of 5 years of experience in IT workflow design, process design, and application support, with a proven track record of successfully delivering projects on time and within budget.

Necessary Skills and Abilities:

• Communication skills, ability to comprehend, analyze and interpret the most complex business documents. Respond effectively to sensitive issues.  Ability to write reports, manuals and speeches/presentations for key stakeholders.
• Strong organizational, time management, and verbal and written communication skills.
• Experience in healthcare or veterinary IT is a plus but not mandatory.
• Ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office, O365, Smartsheet
• Proficiency in project management tools and software, including O365 & Smartsheet
• Strategic thinking and problem-solving abilities.
• Ability to travel to veterinary hospitals in various areas of the country up to 30% of the time.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee must be able to remain in a stationary position at least 50% of the time. The employee needs to occasionally move about home office to access office machinery, stationary tools, etc.
• While performing the duties of this Job, the employee is regularly required to use hands to grasp, handle, or feel; reach with hands and arms. Hearing and visual acuity are also required.
• The employee will constantly be operating a computer and other office productivity.
• The employee may occasionally be required to lift and or move up to 10lbs by themselves.

Notes:

• Reasonable accommodation may be made to perform the essential functions.
• This job description describes the ideal candidate for this position and in no way implies any limits to a person’s desire to apply. To meet the needs of the company, employees may be assigned other duties, in addition to or in lieu of those described above.
• Any duties are subject to change at any time.
• This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.