Pure Paws Hudson Square is hiring a part-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. 

What to Expect 

As you join our mission, expect to be supported in your work and home life with:

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today

Salary: $21.00 - $24.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: 20-25 hours per week

Key Responsibilities:  

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience. 

Qualifications: 

• Previous experience as a veterinary receptionist or medical office assistant preferred 
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor