Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you!
We are seeking a dynamic and innovative Social Media Manager to lead our social media strategy. As an experienced professional, you will be responsible for managing all social media platforms and content for WalkMe. This role requires a deep expertise in social media management, leveraging AI and emerging technologies as well as immersive formats to expand brand reach and engagement. A creative thinker, you will work independently while collaborating across teams to drive impactful campaigns that position our brand as a leader in the tech space.
This is a temporary position for 7 months with an option to extend.
What You’ll Own:
Strategy Development Design and implement a comprehensive social media strategy aligned to business goals and target audience.Optimize audience personas to target decision-makers effectively on platforms like LinkedIn and X. Stay ahead of trends by conducting market research and identifying emerging technologies and platforms to enhance reach and engagement.Set measurable objectives and KPIs to track campaign success.
Innovative Content Creation & Management Develop and curate engaging content across platforms (e.g., LinkedIn, X, Instagram) including text, images, videos, infographics, and interactive posts.Manage a content calendar for consistent and timely posting.Ensure brand consistency by collaborating with design, marketing, and product teams.Utilize AI tools to streamline content creation and optimize campaigns. Experiment with innovative formats to create impactful experiences.
Analytics and ReportingMonitor performance using analytics tools (e.g., Sprinklr, BlueOcean, LInkedin Analytics) to measure engagement, reach, impressions, click-through rates, and conversions.Provide actionable insights through monthly reports to senior management.Continuously optimize strategies based on data-driven findings.
Community EngagementBuild relationships with followers by responding promptly to comments, messages, and inquiries.Foster partnerships with influencers and industry leaders to amplify brand presence.Manage online reputation by addressing customer feedback professionally.
Trend MonitoringStay updated on the latest social media trends, tools, algorithms, and best practices.Identify new growth opportunities based on industry developments.What You’ll Need to Succeed:
5+ years of experience in social media management within Tech or SaaS industries.Proven portfolio of developing successful organic social media strategies, campaigns and working with internal and external teams to bring an idea to lifeFamiliarity and hands-on experience using AI tools for content creation and campaign optimization.Proficiency in social media management platforms (e.g., Sprinklr, BlueOcean, ShareMe) and analytics tools to determine actionable insights. Strong project management and organizational skills (e.g. Monday experience). Exceptional written communication skills with a creative flair for storytelling.Ability to translate complex concepts into easily understandable content/visualsBe curious and independent - eager to learn and experiment with new tech and industry trends.
