We are seeking a highly-motivated, consumer-obsessed individual to join Wayfair as an Analyst in Consumer Insights. This team is responsible for gathering, analyzing, evaluating, and distributing qualitative and quantitative perceptual data from customers and prospects, allowing leaders to make consumer-first decisions across all our brands and geographies. Reporting to the Head of Consumer Insights, this person will contribute to highly visible and strategic bodies of work used by leaders across a variety of departments.
If you are an enthusiastic individual with strong communication and quantitative skills sets and an interest in consumer research and data analysis, this position is for you. This role is a chance to represent the voice of the consumer and drive an impact in a global company.
What You’ll Do
- Partner with senior stakeholders across the organization to ensure we know our audience, that we’re educated on the needs we’re addressing and that we’re communicating with messages and offers that resonate
- Assist in the execution of qualitative and quantitative research, including cleaning data, programming surveys, and analyzing outputs
- Drive action against insight, through assisting in the socialization and empowerment of the organization in detailed understanding of consumer needs
- Build agile, creative research methodologies to meet the needs of a fast growing, multi-faceted organization
- Alongside team, frame, structure, and synthesize complex data and information visually in order to craft the story and drive action
What You’ll Need
- Bachelor’s degree in Analytics, Mathematics, Statistics, Information Systems, Economics, Management, Social Sciences or other quantitative discipline expertise
- Hands-on experience conducting quantitative analyses on large data sets
- Experience with Excel (pivot tables, vlookup, etc.) and Data Visualization Tools Tableau/Looker/DataStudio
- High attention to detail and proven ability to manage multiple priorities simultaneously with tight deadlines
- Solution-oriented, collaborative & curious mindset
- Excellent written and verbal communication skills
- Strong intrinsic problem solving skills, ability to structure and solve problems and conduct and interpret analysis independently
- Proficient knowledge across SQL and/or other structured programming languages (Python, R), a plus
Note - This is a hybrid role based out of our Boston office (4 days/week in office, 1 day/week remote)
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [email protected]. If you would rather not have us retain your data please contact us anytime at [email protected].