We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

Hourly Pay Rate

$25 CAD/hr

Location

Mississauga, ON

Wayfair Benefits

Referral bonus

Overtime hours & pay

Wayfair company discount

Growth opportunities (Conversions, Promotions, and more!)

What You'll Do

• Evaluate damages and defects of items and determine if items can be repaired
• Order replacement parts and install as needed
• Administer appropriate repair methods for various product types including, but not limited to: 
• Evaluate each piece of furniture to determine the type of wood and/or upholstery repairs, parts, and materials needed to complete the job
• Case Goods: Burn-ins, refinishing, joinery, match colors, and simulate wood grain
• Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
• Repairs, replaces and rebuilds damaged wood, leather or upholstery furniture or mechanical parts
• Operates tools such as power drills, sanders, saws, and other tools required for repair
• Accurately reports situations that occur when repairs cannot be completed
• Make any required adjustments to items ahead of delivery and ensure item is in perfect condition to be delivered to the customer
• Use scan technology to document pertinent carton level information, including condition, quantity, warehouse location and detail repair completed
• Provide direct input into the existing user tools and make recommendations for improvements based on your everyday experience
• Be a vocal contributor on the team
• Work effectively with peers and managers
• Identify the most efficient way to complete assigned tasks and ask clarifying questions when appropriate
• Perform additional responsibilities as assigned
• Be cross trained and required to work in other departments

What You'll Need

• At least 2-5 years prior experience in furniture repair/construction
• Ability to use power and hand tools as needed
• Experience repairing wood items including: color and stain matching, damage/defect repair
• Prior experience repairing upholstery and multiple fabric types a plus
• High attention to detail and prioritizes quality to deliver a perfect item to the customer.
• Must be comfortable lifting up to 75 lbs. unassisted and moving product 150+ lbs. unassisted or via team lift
• Must be able to work on warehouse floor up to 8 hours a day or more
• Strong, consistent work ethic and ability to manage time effectively
• Comfort with scanning technology.
• Able to read and comprehend English to ensure your safety and the safety of those working around you.
• Must be at least 18 years of age.
• Certification in Furniture Repair/Restoration, preferred

Safety

The safety of employees remains our #1 priority and is at the heart of every decision made. We have taken a variety of steps to ensure that Wayfair is one of the safest places to work by: 

• Providing Guidelines to help employees maintain proper social distancing 
• Providing and requiring suitable PPE such as masks, gloves, and safety vests.
• Increased sanitizing stations, as well as, improved professional sanitization of each facility.
• Team stretches at the start of each shift -- if you've come to flex your muscles, you first have to stretch them!