Head of Carrier Management and Strategic Engagement

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about 3 years old

This job is no longer active

About the role:

We are looking for a talented and driven leader to lead the strategy and executive engagement with our largest transportation partner/s. You will be responsible for leading a broad range of high customer impact operational improvement initiatives as well as long range strategic planning and vision setting within the strategic partnership. In this role, you will work closely with internal cross-functional partners across transportation operations, supply chain technology, and supplier operations as well as the executive leadership team to define, prioritize, and develop strategic roadmaps with our transportation partners. You blend strategic partner management principles with a deep knowledge of supply chain principles to build innovative solutions which directly impact our ability to execute a fast and reliable delivery experience to our customers in the US and Canada.

What You'll Do

  • Take ownership for leading the overall relationship, strategy and management for our largest transportation partner/s by defining, prioritizing, and setting of long-range strategic vision that will drive material improvement in our ability to deliver exceptional customer experience
  • Partner with key cross-functional senior leaders across supply chain technology, supplier operations, fulfillment operations, network management to create alignment in strategic approach and successfully realize your vision
  • Own and drive initiative roadmaps with both internal teams and external strategic partner/s
  • Apply core supply chain and operating principles to drive continuous improvement through effective, data driven carrier management
  • Build and leverage strong relationships across the transportation ecosystem (operations, technology, analytics, finance) and engage directly with senior leadership across functions
  • Take a lead role in building out our team
  • Be a great leader and invest in the development of our team

What You'll Need

  • 12+ years of experience or 5+ years post MBA experience preferred; experience in management consulting, supply chain operations, or transportation strategy a plus
  • Demonstrated ability to lead complex, cross functional teams 
  • Demonstrated experience managing large scale, external strategic partnerships 
  • Exceptional oral and written communication skills with the ability to tailor communication style based on the audience
  • Experience and passion for working across functions and with executive leaders, synthesizing multiple points of view and owning a coherent action plan
  • Thrives in a high growth, entrepreneurial, and ambiguous environment

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.