The salary range (or base pay) for this position is $172,500-190,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Who We Are
The Fulfillment Optimization team is part of Wayfair’s Customer Promise organization, dedicated to ensuring fast, reliable, and cost-effective delivery experiences. We develop scalable platforms that power accurate delivery promises and optimal fulfillment plans—key drivers of customer satisfaction and business performance. Our mission is to improve delivery speed and consistency while balancing profitability and long-term growth. From building real-time supply chain models to optimizing cross-platform promise messaging, our work directly supports Wayfair’s scalability ambitions.
What You’ll Do
- Lead and develop a team of high-performing engineers, providing mentorship, coaching, and growth opportunities.
- Own the team's technical output and service performance, ensuring scalability, resilience, and operational excellence.
- Partner with Product, Design, and cross-functional stakeholders to define roadmaps, set OKRs, and translate ambiguous challenges into well-defined initiatives.
- Guide architecture and execution across multiple systems, with broad influence over 2–4 engineering teams.
- Implement engineering best practices across the software development lifecycle, including CI/CD, code quality, observability, and incident response.
- Drive technical roadmap planning, continuous improvement, and delivery of key business outcomes.
- Address complex, undefined technical problems, leading efforts to design robust and scalable services.
- Manage hybrid and distributed team dynamics, supporting on-call responsibilities for critical services.
- Contribute to the hiring and retention of top engineering talent.
- Serve as the go-to leader for deeply technical challenges within your team’s domain.
What You’ll Need
- 7+ years of experience in software engineering, with a strong focus on designing and building scalable platforms.
- 2+ years of engineering management experience, leading high-caliber teams and delivering complex systems.
- Experience with cloud-native platforms (e.g., Google Cloud, AWS, Azure).
- Proficiency in backend development using object-oriented languages such as C#; familiarity with legacy systems like PHP or Python is a plus.
- Experience with relational and non-relational databases, and event-driven architectures.
- Strong background in engineering best practices, including TDD, DDD, and CI/CD.
- Proven ability to influence architecture decisions across teams and drive technical excellence.
- Excellent written and verbal communication skills, with a track record of cross-functional collaboration.
- Bachelor’s in Computer Science, Engineering, or a related field, or equivalent work experience.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].