Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Engineering, Experience Design, Analytics and business leaders across Wayfair, our Product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech stack including sophisticated capabilities around AI, data science, multivariate testing and personalization. And we’re a highly collaborative, supportive team that values learning, psychological safety and intentional career development.

We’re looking for a Senior Product Manager to develop and execute upon the strategy for User Generated Content (UGC) including key features such as onsite customer reviews and product Q+A.  This high impact role is responsible for both the collection tools of customer reviews & feedback as well as how we use then utilize this content onsite to build trust and confidence in other shoppers.  You’ll work closely with talented engineers, designers, analysts and business stakeholders to create a frictionless experiences that serves millions of customers each year across all Wayfair brands.

What You'll Do

• Create a product vision and strategy that will help us delight our target users and achieve our business goals
• Translate the product vision / strategy into a well-sequenced roadmap, and ensure that your roadmap evolves as we learn and adjust our business goals
• Build strong relationships throughout the organization, ensuring transparency across our roadmaps and surfacing opportunities to improve our collective velocity, consistency and/or quality
• Define, monitor and communicate KPIs for your product area
• Partner closely with dedicated Engineering, Analytics and Design teams to execute against your roadmap and continually improve team velocity
• Improve our product in ways that matter most to our users and have the biggest impact on our KPIs by using quantitative and qualitative data

What You'll Need

• 5+ years experience in product management (B2C or B2B)
• Excellent analytical skills with demonstrated experience turning data into actionable insights
• Excellent communication and stakeholder management skills at the senior leadership level, as well as with cross-functional teams
• Deep understanding of business strategy and metrics
• BA with strong academic record (strong preference for technical/engineering backgrounds)
• Highly entrepreneurial mindset, with a bias for action & customer-focused innovation
• Positive, people-oriented, and energetic attitude