Who We Are
Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our consumer-facing Product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with Product Management, Experience Design, Analytics, and business leaders across Wayfair, our Engineering team ensures that we’re building technology that solves important customer problems in elegant, scalable, well-designed ways. We are evolving our platform towards a modern tech stack including sophisticated capabilities around AI, data science, and personalization. And we’re a highly collaborative, supportive team that values learning, psychological safety, and intentional career development.
About the Team
The new Quality Enablement group at Wayfair will be focusing on innovative customer feedback support addressing the unmet needs of Quality across the organization. It will enable and develop tools for users to effectively and easily report issues while making them accessible and actionable for engineering teams. We are looking for a Senior Software Engineer to lead the full stack implementation of Report Issues/Error solution to give our users ability to provide their feedback. This includes developing the solution for both web and app platforms while addressing the internal routing of the defects to engineering teams and making them actionable.
What You'll Do
- Responsible for leading technical roadmaps, design, and implementation within highly ambiguous problem spaces.
- Propose and own initiatives from start to finish while balancing various technical trade-offs including speed to delivery, maintainability, system performance and others.
- Mentor new hires and other engineers to help them become more proficient by example, tech talks, paired programming, and other avenues to increase technical efficiency across the organization.
- Collaborate with stakeholders across product and engineering to understand pain points and drive initiatives forward
- Leverage data to understand risks, priorities, and scope of business objectives and develop near term goals and set technical objectives to meet the Quality Enablement vision
- Advocate for automation, quality, performance, and scalability. Become a staple member of engineering by contributing to code reviews, the RFC process, and architecture reviews
What You'll Need
- Broad experience across technology and software engineering (10+ years related work experience)
- Hands-on experience driving software transformations within high-growth environments at scale. Demonstrated history of implementing and managing large scale distributed systems
- Proven and successful experience building and shipping decoupled technical platforms. Experience with Java or equivalent object oriented programming languages, Kubernetes, containerization, microservices
- Exceptional leadership, communication, and project management skills
- Ability to collaborate effectively with a diverse, talented team Depth with customer-facing solutions.
- Experience working with web and mobile domain.
- Bachelors in computer science or equivalent field is required.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.