Who We Are:
Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more. Partnering with Product, Experience Design, Analytics and business leaders across Wayfair, our Engineering teams ensure that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.
About The Role
The Post Order Customer Engineering teams are responsible for building high quality customer service experience for our customers across all aspects of the post order lifecycle for both customer self service and agent assistance tools.
Within Post Order Customer Engineering the Where Is My Stuff - Pre Delivery Journey team is focussed on providing reliable and accurate visibility into customer order status and delivery information including sending appropriate customer communications at various stages of the order delivery process. In the Senior Software Engineer role, you will build the tools that help keep our customers informed about their orders delivery status and arrival dates by providing visibility into tracking for millions of orders as they flow through our global network of suppliers, carriers and warehouses working alongside several critical engineering teams at Wayfair including Order Systems, Order Integrations, Wayfair Global Carrier Platform and WDN (our warehouses). We have one of the most complicated/sophisticated supply chains and we need top engineers to build on top of those systems.
What You’ll Do:
- As a Senior Software Engineer you will actively work alongside other engineers to design and deliver high quality contributions to the codebase
- Help set and realize technical vision for the team by driving high impact architectural decisions including inception, design, and delivery
- Identify risks and gaps in technical approaches to meet team and project goals.
- Work with senior leadership to architect solutions and ensure that we deliver the right functionality, in a timely manner.
- Work across the full stack of application development including distributed pipelines, GraphQL and react.
- Application development in Java, PHP, JavaScript - React and GraphQL
- Work within an Agile culture to foster continuous improvement at the team and departmental level
What You’ll Need:
- Experience in ability to breakdown product requirements from complex problem statements into actionable tasks.
- Successful background in designing production systems at scale including fault tolerance, reliability, performance, and security
- Full Stack experience including working with distributed systems and pipelines as well as react based component development for front-end applications.
- Excellent communication skills and ability to work effectively with engineers, product managers, data scientists, analysts and business stakeholders.
- Proven success in mentoring junior engineers to improve standards and reduce defects in dynamic environments.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.