English into Catalan(Spain) Language Lead for MTPE Long-Term Translation Project

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As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 77,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MAIN PURPOSE OF THE JOB 

We are looking for one English into Catalan (Spain) Language Lead to join our  team for one of our exciting global tech clients. You will take ownership of the incoming work on this account and will actively contribute to the success of the program. 

MAIN DUTIES

  • Translate and review content from English into Catalan (Spain) with original meaning conveyed in a manner that is readable and understandable to target audience.
  • Content types:  ["Marketing","Other","Product/Service"]
  • CAT Tool: working with Polyglot (we can provide licenses and training if needed)
  • Expected capacity per week:  2-5 k per week on average with ongoing and steady daily workload
  • Act as intermediary between the client (and third party reviewers) and Welocalize linguists.
  • Responsible for maintaining overall quality under the 97% fail rate.
  • Carry out daily follow up of all LQE results, passed and failed.
  • Gather all LQE changes and share with all linguists in the account.
  • Analyze deliverables by linguists, determine where the issues are and determine and implement actions for improvement.
  • Support teams in the review process as/where needed in order to maintain the fail rate below 97%.
  • Support linguists in understanding corrections, clarify with the client where needed.
  • Support linguists in the arbitration process.
  • Support linguists in any questions they might have during production and escalate to client/Welocalize as needed.
  • Identify products, contents that might be a challenge as well as linguists that might be underperforming and make recommendations to reallocate products, contents, etc.
  • If workload issues are identified, highlight them and provide solutions to be discussed with Welocalize Language Services team.
  • Collect root cause analysis, corrective and preventive action plans as needed and put improvement plans together accordingly.
  • Put training materials together and conduct training sessions with linguists.
  • Organize regular calls with reviewers/LS to discuss corrections, requirements, clarify any misunderstandings/unclear corrections or requirements, etc. Document these calls and follow up with linguists to make sure everybody is aligned.
  • Support Welocalize in the identification and evaluation of potential new candidates.
  • REQUIRED SKILLS

  • Minimum years' experience translating and reviewing content in the specified subject matter.   
  • Proficient in all areas of expertise: marketing, UI, website localization, online help.
  • Well-versed in various translation & terminology tools.
  • Excellent communications skills in English (spoken and written). 
  • Native fluency in the target language.  
  • Degree in linguistics, translation or equivalent experience.  
  • Able to follow instructions, such as character restrictions etc. 
  • Able to communicate effectively the rationale behind their translation skills. 
  • Able to both translate and review.
  • Able to do machine translation post-editing.   
  • Experience working in a multi-vendor scenario a plus.
  • When you join Welocalize, you have the opportunity to bring your career to the next level:
    ... receive steady volume of work and long-term partnership {where this applies} 
    ... professional development: work on exciting projects that will empower you keep learning and growing
    ... work with multicultural, international team with a great variety of documents and content types  
    ... 24-hour 6-day a week support from our Community team.

    If this opportunity sounds appealing to you, apply below.