Do you use phone messaging apps so often you could do it in your sleep (and maybe do)? Are you an “expert” at sending just the right emoji to your friends and family? Do you have a background in translating from English into Hausa?
Then help us make one of the most used communication apps in the world, accessible to everyone, no matter the language. Let's connect the world, together!
We’re looking for a creative translators to be a part of our team and be the primary linguistic support and backup for the Language Lead. This is a remote position and can be done from anywhere.
Want to know more? Here are the Language Specialist’s responsibilities:
Language Specialist's Responsibilities
Linguistic review
Perform regular linguistic review of their own work and of content that is already translated to ensure minimum quality standards are met.
Make changes related to typos, misspelling, incorrect punctuation, major grammar, syntax mistakes
Assess overall translation quality of already translated content and document potential quality issues /trends in a report that will be passed onto the Language Lead.
TEP (translation, editing, proofreading)
Act as dedicated back-up for the Language Lead if the lead is sick, on holiday or cannot perform their duties.
Use the tools provided to perform their localization tasks: CAT tools or task management systems
Translate, review, and proofread various types of content: UI application strings for mobile apps, Website content, FAQs and Help center content, Canned responses for customer support representatives, marketing content, user research content, surveys, social media posts, videos, potentially some non-technical legal content
Linguistic assets: Terminology and Style Guide
Perform regular terminology work including translating glossary terms (every day), perform in-depth terminology research and comparative analysis of style, language and terminology used by competitors and successful products in the target market
Responsible to create, adapt and maintain a Language-specific style guide
LQA / Live testing
Perform live LQA (Localization QA) testing of the application UI strings as well as thoroughly QA any content published on our live website (FAQs, Blog posts, Marketing material) or other channels (ex. Facebook posts, Press kits, Marketing campaigns). Their main responsibility is to ensure Localization testing for translation quality purposes, but it might include also some functionality testing on the localized internal builds
Respond to urgent requests
Vendor Team work coordination as needed
Qualification
Minimum QualificationsBA/BS or equivalent 4 year university degree.Translation/ Linguistics or Computer science/ Software engineering or similar fields of study strongly desired.LanguageNative level fluency and formal education in the language of expertise (writing, reading, speaking). Must have lived and worked in country/ culture they represent for at least 5 yearsProven understanding and in-depth knowledge of the target culture. Needs to be immersed or have regular exposure to the target culture or fully aware of technology trends, current affairs and language trendsExceptional verbal and written English skills (writing, reading, speaking)Ability to clearly explain linguistic challenges and cultural questions and concepts in English to diverse stakeholders who might not be familiar with the language or linguistics in a clear and professional wayLocalization3 years of experience in software localization (mobile applications, desktop applications) or gaming localization OR3 years of experience in translation/linguistic review of technical content + 1 year experience with CAT toolsProven record of high quality translation in the target language, preferably for software applications and ability to translate simple UI strings, as well as marketing copy.Attention to detail, especially as it pertains to language and UX nuances that fully and successfully convey our message on a local level and ensure the best user experience for the target marketBA/BS or equivalent 4 year university degree. Translation/ Linguistics or Computer science/ Software engineering or similar fields of study strongly desired.Technical skillsAvid messaging and social media mobile app user with a strong passion for technologyHands-on experience with desktop and cloud- based office software programs, including spreadsheets, databases, word processing and graphic presentation software, video conferencing tools)Demonstrated ability to navigate through basic functionalities of mobile devices, use different operating systems and independently find relevant information to troubleshoot basic technical issues/ questionsOutstanding attention to detail, especially as it pertains to language nuances that fully and successfully convey our message on a local level as wellAbility to follow complex instructions, stay focused under pressure, prioritize and manage multiple projects simultaneously in the face of ambiguity and tight deadlines.Understanding of localization platforms and file formats, and basic experience with CAT tools that manage and/or automate the translation workflowPreferred QualificationM.A. in Translation, Linguistics, or similar field of study5+ years of relevant experience in software localization, QA testing, Linguistic QA2+ years of experience with different CAT toolsDemonstrated knowledge of internationalization and localization standards and best practicesExperience in writing, copy-writing or editing in the language of expertise (especially for marketing material)Experience with in depth terminology research, maintenance of linguistic assests such as glossaries and style guides, comparative analysis of competitors terminology and styleIf this sounds like an opportunity you’d like to jump at, please send us your application.
