Marketing Manager

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Just 2 years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 20 countries and over 60 cities across EMEA, servicing over 3M registered users. We’re growing rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

About Wolt’s Operations
The role you are looking at is a part of Wolt’s Operations team.

The Ops team in each country is the heart and soul of Wolt. Every country team is a startup within the company. As a member of our Ops, you must have a passion for getting things done and solving problems daily together with your team. There will be no two days alike as you set out to build a new business in your market.

If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do rather than wait to be told – then apply today.

About the Marketing Manager role
At Wolt, the Marketing Manager is the one person who really owns user growth and retention in their market. You are creative in coming up with new ways of attracting and keeping customers, you are analytical in being able to make decisions based on data and seeing what works and what does not, and you are hands-on enough to be comfortable with not having a huge marketing team or an agency to help you out.

We ask for a lot – senior skills with a junior enthusiasm. In return, you get a huge amount of responsibility and a unique chance to really execute on what you think is the best for our growth. It’s rare that you get to own the entire pipeline from idea creation to realisation to following up on results. This is the real deal – if you can pull this off, you really understand marketing. All of this requires both people leadership, creative passion and analytical skills, as well as getting your hands dirty and working well together with your General Manager as well as the rest of your country team.

What you'll be doing

  • Awareness and loyalty
  • Building awareness for the Wolt brand in your market through engaging activities in bought, earned and owned media.
  • Increasing loyalty amongst our user base with campaigns and an always-on communication approach.

  • User acquisition
  • Acquiring new customers through small, medium and large campaigns via different channels - such as paid and unpaid social media, partnerships, joint marketing with restaurants, or in any other way you see fit

  • Social media and content creation
  • Connecting with potential customers through our social media channels and newsletters Creating fresh, honest and impactful messages that pull people in and make them relate with what we stand for

  • Influencer partnerships
  • Building online marketing partnerships with both influencers and our restaurants Driving new customer acquisition through them

  • Getting results 
  • Making your ideas work and driving concrete, visible results in customer acquisition and retention, week over week
  • About You

  • Probably from a background of e-commerce, digital marketing, apps or hospitality
  • You have a strong creative eye and great understanding of social media channels 
  • Analytical in your approach when using data to design, develop and execute marketing strategies
  • Strong understanding of Excel - you must know your pivot tables from your vlookups!
  • Tech savvy and experienced with online analytic tools (e.g. google analytics)Strong creative writing skills and understand the appropriate tone of voice for various audiences
  • Ability to really own a project, work independently and ask for guidance when neededYou have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
  • You are native in Slovene and super fluent in English (basic understanding of Croatian may also be an advantage).
  • Along with a competitive salary and benefits you will also be eligible for our stock option plan. So if you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team then we’d love to hear from you! 

    Application deadline is on 17th February 2020 however we will be reviewing applications on an on-going basis, so send through your application ASAP :)

    About Wolt
    Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners. 

    We’re currently active in 20 countries and more than 60 cities, servicing over 3 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language. 

    We’ve raised more than €150M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures and Highland Europe. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.