A bit about Health & Happiness

At Health & Happiness (H&H), our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.

 

What this means for you

The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.

Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.

 

Your Role within the Team

The onsite Quality Assurance & Quality Control Senior Manager is responsible for overseeing operations at one of our key contract manufacturers in Harvard, IL. Duties and responsibilities may include: A step by step review of the facility’s overall process from ingredient risk assessment, receiving, inventory, formulation, batching, mixing, production, packaging and warehousing. Document all process, quality, sanitation and food safety improvements and communicate them to the facility team for implementation. Support in the development of procedures, policies and documentation to ensure all improvements are implemented and documented. Support the development and participate in training for employees.

 

Duties & Responsibilities

• Review and identify potential improvements by area throughout the manufacturing process. Spend time in each area of manufacturing to identify improvements in accuracy of records, quality control, food safety and sanitation.
• Develop standard operating procedures (SOPs), work instructions and forms to support these improvements.
• Verify that improvements are being followed and validate that improvements have the desired effect.
• Support all quality investigations to identify root causes with appropriate corrective actions.
• Provide weekly updates to H&H and Co-manufacturer on identified issues and implemented corrective actions.
• Review current in process and finished product testing and procedures to ensure the best quality product while maintaining high food safety standards.
• Ensure that H&H requirements and specifications are met.
• Ensure compliance with current Good Manufacturing Practices (cGMPs) and all other relevant standards.
• Works with Product Development during new product launches and establish key checkpoints for new products and processes.
• Support the sourcing/product development teams on approval of alternative ingredients/secondary sources.

 

Required Experience

• 10+ years of quality and food safety management experience
• Hands-on operations experience in food or pet food manufacturing
• Previous experience in implementing new quality, food safety and process improvements.
• Supplement and/or infant category experience advantageous
• BSc/ Ba in business administration or relevant field
• Consumer products experience in the pet category

 

Required Skills & Attributes

• Highly organized and disciplined with a strong attention to detail.
• Collaborative - proven collaborative leadership style and a team player.
• Strong written, verbal and listening communication skills
• A keen eye for detail and a results driven approach
• Outstanding communication skills
• Excellent organizational and leadership skills
• Proficient in MS Office
• In depth understanding of quality control, food safety procedures and relevant legal standards

 

 

At H&H Group, we believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.