A bit about Health & Happiness

At Health & Happiness (H&H), our vision is focused on premium nutrition and lifetime wellness; to inspire and achieve this vision we bring together seven international brands as we strive to make people around the world healthier and happier. We have established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with more than 3,400 employees working across the globe. We are excited about our future as we expand these premium, proven and aspirational brands to new markets, greeting consumers in all life stages.

What this means for you

The variety of work creates unlimited opportunities to excel across a breadth of disciplines; you will be presented with a wealth of new pathways and opportunities to explore throughout your career. Working with us will be more than just a job; we guarantee a life-changing experience as you step into an environment that moves quickly and presents new challenges daily.

Our success as an organization is directly attributed to the health and happiness of our team. As a new team member, you will be empowered to positively contribute to our high-impact culture and be supported in bringing your whole self to work.

Your role within the team 

Reporting to the VP of Marketing, the Senior Manager of Consumer & Market Insights will be a key member of the Marketing team and will be hands-on in conducting market segment analysis, delivering industry insights to the organization, category trend information, and customer and consumer insights to drive enhanced strategy and decision making.

This role will oversee data and research programs to ensure our brand experience is superior, our messages are differentiated and connected with the consumer needs, and support innovation by staying ahead of consumer behavior changes. From a category perspective, this role leads trend insights that shape the business and can help us focus or pivot on different categories, products, retailers, consumer behaviors, etc.

Duties and responsibilities 

Consumer Research and Analysis:

• Design and oversee qualitative and quantitative research projects to gain deep insights into customer, perceptions, satisfaction, and behaviors. Provide actionable insights from all research projects.
• Analyze market data, customer data, sales data, and industry trends to identify opportunities for growth, innovation in product or brand experience, and market expansion among others. Ensure findings are communicated to the organization

Strategic Planning:

• Provide actionable insights and guidance for strategic product development, marketing communication, and customer engagement initiatives.
• Collaborate with cross-functional teams to develop integrated go-to-market strategies based on consumer insights and industry trends, leading storytelling with data insights.
• Provide data-driven, actionable recommendations based on macro and micro trend shifting.

Team Leadership:

• Build, lead, and mentor a high performing insights team, fostering a culture of continuous learning and professional development.
• Drive insights strategy and agenda for HHNA, turning our Insights function into a core competency for the organization that (1) identifies; (2) enables business stakeholders to understand; and (3) act on strategic opportunities.

Competitive Intelligence:

• Monitor and analyze competitor activities, market trends, and industry developments to inform strategic decision-making and stay ahead in the market.

Data Mining, Visualization and Reporting:

• Build and maintain an understanding of market trends, and demonstrate proficiency with category development toolkits such as Nielsen, NPD, Stackline, and others.
• Present research findings and insights to senior management and stakeholders in a clear and concise manner, enabling data-driven decision-making.

Budget and Resource Management:

• Develop and manage budgets, policies, and procedures for the insights department, ensuring optimal utilization of resources.

Desired Skills and Experience

• Bachelors degree, required
• 8 + years market research experience, required
• 3 + years management and/or analyst experience, required
• Recent relevant experience with a large CPG company, required
• Strong analytical skills and experience with qualitative and quantitative research methodologies, required
• Proven track record of translating data into actionable insights and strategic recommendations.
• Excellent leadership and team management abilities, with the capacity to inspire and motivate a high-performing team in person and remotely.
• Exceptional communication and presentation skills, with the ability to effectively convey complex data to diverse audiences.
• High level proficiency in data visualization tools (Tableau, Power BI, Excel, etc).
• Recent previous experience and high level of proficiency with third-party data reporting platforms Nielsen Byzzer and Stackline.
• Experience with customer journey, product concept, and product development lifecycles.

 

At H&H Group, we believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. 

In addition to federal law requirements, we comply with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!