About Netskope

About the position:

Netskope is seeking an experienced Salesforce DevOps Engineer to join our Go-To-Market (GTM) Systems Team. The ideal candidate will have extensive experience in Salesforce release management, continuous integration and delivery (CI/CD), and a deep understanding of Salesforce development and deployment processes. This person will work closely with both development and operations teams to ensure seamless integration and deployment of Salesforce solutions, fostering automation, and continuous delivery.

Responsibilities:

• Oversee the end-to-end release process for Salesforce applications, including planning, scheduling, and coordinating releases across multiple environments.
• Design, implement, and manage continuous integration and continuous delivery pipelines for Salesforce projects, ensuring seamless and automated deployments.
• Manage Salesforce environments, including sandboxes and production, to ensure they are properly configured, synchronized, and maintained.
• Work closely with developers, QA, and operations teams to ensure code quality, security, and compliance requirements are met and releases meet business requirements.
• Collaborate with QA analysts to enhance the staging and testing processes that align with Salesforce best practices.
• Monitor release processes and deployment activities, identify issues, and troubleshoot problems to ensure timely and successful releases.
• Create and maintain comprehensive documentation for release processes, deployment pipelines, and environment configurations.
• Coordinate with the IT security team to ensure that the Salesforce environment aligns with company-wide security protocols.

Requirements:

• 3+ years of experience in Salesforce DevOps or similar roles with a strong understanding of release management and CI/CD pipeline development.
• Proficient in Salesforce development and deployment tools.
• Experience with CI/CD tools (Jenkins, Copado, Prodly, GitHub actions)
• Version control systems (Git, GitHub, Bitbucket)
• Automations and Scripting (Python, Bash, PowerShell)
• Strong knowledge of Salesforce APIs and experience with integration between critical systems.
• Familiarity with agile methodologies and development practices.
• Strong understanding of Salesforce metadata API and Salesforce DX.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I

Education:

• Bachelor’s degree (BSc) preferred.

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