At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
We’re looking for a UX writing intern to join our growing UX Writing team! You’ll be embedded in one of our design teams, and a partner in influencing product decisions. You'll work alongside designers, researchers, marketers, and product managers to create a top-notch experience for our riders, drivers, and community.
As our very first UX writing intern, you’ll be part of a growing and innovative UX writing culture at Lyft. Along with our UX Writing team, you will help to define best practices, create systems to scale our small-but-mighty team, and generally elevate the Lyft user experience with your wording superpower.
This internship will be during Summer 2020 and will be based in San Francisco.
Responsibilities:
- Translate complicated concepts into clear in-product copy (UI, notifications, errors, and more)
- Champion the Lyft brand voice and style
- Help establish product strategy and vision
- Regularly collaborate with designers, researchers, engineers, marketers, data science, product managers, and other stakeholders across tech and ops
- Manage multiple projects and competing priorities
- Create, maintain, and evolve content guidelines
Experience:
- Currently pursuing a degree (undergraduate, master’s, or boot camp) in a relevant writing field, including but not limited to Creative Writing, English, UX Writing; OR a career changer with a demonstrated interest and experience in the UX Writing or Content Strategy field
- Excellent writing skills, ideally in the UX writing or content strategy space
- A systems mind that considers not just copy, but the end-to-end user experience
- Ability to understand and discuss strategy, metrics, and results
- A collaborative, proactive mindset
- Required: Writing portfolio with at least 3 examples of past writing samples, preferably UX writing samples
- Bonus Points:
- Experience with design tools (Sketch, Figma)
- Experience writing for an ESL audience
- Knowledge of accessibility best practices
Benefits:
- Great medical, dental, and vision insurance options
- In addition to observed holidays, paid time off
- 401(k) plan to help save for your future
- Monthly commuter subsidy to cover your transit to work
- 20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.