Our Company

The team

GPS (GlobalLogic People Support) in Hitachi Digital covers a variety of HR processes, including benefits administration, onboarding, compensation and more. We provide support to our employees, managers and team colleagues with HR related questions and tasks, as well as, working closely with HR teams globally to deliver excellent HR operations service.

In this role, as a member of the GPS EMEA region (11 countries) you will be responsible for coordinating and administering the day to day operations of our employee benefits programs to ensure the EMEA Benefits Team delivers comprehensive and professional service.

The role

• You will coordinate daily benefits processing, including enrolments, deregistration and dealing with employees requests in the Jira system.

• Administration of benefits within the EMEA region.

• Resolve benefit related issues and respond to employee queries.

• Administration of pension plans, including enrolments, deregistration, and changes in contributions percentage.

• Take service to the next level by ensuring professional, high quality and timely service delivery within your designated area.

• Participate in internal and global HR projects to improve user experience and deliver top-class service.

• Store and maintain employee application and consent forms related to benefits/pension.

• Provide monthly benefits reports to the Finance and Payroll teams for salary calculation and vendor payments.

• Participate in projects related to improving efficiency and work quality.

• Updating knowledge base with any benefits related changes, including policies, guidelines, etc.

• Creating and maintaining reports in relation to benefits utilization, satisfaction and annual membership information as required.

• Coordinating with benefits providers regarding any discrepancies or accesses to the benefits platforms issues.

• Closely working with other HR teams and support functions.

• Learn the practical application of labor law in various European countries.

• Collaborate with managers and employees across the world.

What you’ll bring

• Customer Service experience

• Understanding of Global HR processes (experience in HR Shared Service environment would be an asset)

• Fluent in English – written and verbal

• Fluent in Polish - written and verbal

• Experience in employee benefits administration

• Excellent MS Office knowledge and skills

• HR systems practical knowledge (will be an asset)

• Attention to detail

• Ability to work independently and prioritize tasks effectively

• Adaptability and willingness to learn new skills

• Anchored knowledge of relevant HR processes