Manager - AI Services : Buy for Me Agent
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About the Team
The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you’re passionate about AI, building strong partnerships, and creating impactful change, this is the team for you!
About the Role
We’re building something one-of-a-kind at Meesho – the Buy for Me Agent – an intelligent commerce assistant that helps Meesho customers purchase anything from anywhere on the internet, beyond Meesho’s own catalog.
Think of it as creating a gateway layer to the entire internet for Meesho users – a frictionless, AI-powered way to fulfill any shopping need. Your mission: drive topline growth for Buy for Me by building the strategy, operations, and user understanding to scale this revolutionary experience.
This is a role at the intersection of e-commerce category management, user insights, product thinking, and business growth – and a rare chance to shape the future of agentic commerce in India.