About Us:

Zinier is the leader in intelligent field service automation, helping organizations work smarter. Zinier boasts a customizable, workflow-based platform to help schedule and manage workforce, assets and customers, powered by Generative AI.  We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund, Nokia-backed NGP Capital, Tiger Global Management and Qualcomm Ventures LLC. 

Job Overview:

As a Product Manager, you will play a critical role in defining, developing, and launching software products that meet customer needs and align with our business objectives. You will work closely with cross-functional teams, including engineering, design, sales, and customer support, to ensure successful product delivery and market adoption.

Key Responsibilities:

• Product Strategy & Roadmap Development:
  Define the product vision, strategy, and roadmap by understanding market trends, customer needs, and competitive positioning. Align product goals with overall company objectives and communicate the product roadmap to stakeholders.

• Drive Technical Leadership: Work with the engineering team to understand and drive technical platform initiatives such as performance, scalability etc.

• Customer-Centric Development:
  Conduct research, gather feedback, and analyze data to identify customer pain points and product opportunities. Work closely with design and development teams to translate customer needs into product requirements.

• Cross-Functional Collaboration:
  Partner with engineering, design, and QA teams to ensure timely and quality delivery of product features. Foster collaboration across departments to ensure alignment on product vision and execution.

• Product Lifecycle Management:
  Manage the entire product lifecycle from ideation through development, launch, and post-launch improvements. Ensure continuous product iteration based on customer feedback and performance data.

• Market & Competitor Analysis:
  Stay informed on industry trends, competitor activities, and emerging technologies. Use insights to guide product development and positioning in the market.

• Data-Driven Decision Making:
  Use analytics tools to monitor product performance, user engagement, and KPIs. Leverage data insights to make informed decisions about feature prioritization and product improvements.

• Stakeholder Communication & Reporting:
  Present updates on product progress, successes, and challenges to stakeholders and executives. Ensure transparency on timelines, deliverables, and outcomes.

Requirements:

• Experience:
  9-18 years of experience in product management, preferably in a software product development or technology company.

• Education:
  Bachelor’s degree Computer Science, Engineering, or a related field. 

• Technical Acumen:
  Strong understanding of software development processes and lifecycle. Familiarity with agile methodologies, user stories, and backlog prioritization. A background in technical development is a big plus.

• Customer Focus:
  Proven track record of understanding customer needs and translating them into impactful product features.

• Analytical Skills:
  Proficient in data analysis, market research, and product performance metrics. Experience with analytics tools like Google Analytics, Mixpanel, or similar is a plus.

• Communication & Collaboration:
  Excellent communication skills with the ability to influence and collaborate effectively across functions. Experience in presenting product strategies and updates to stakeholders.

• Problem-Solving Mindset:
  Resourceful and proactive in addressing challenges, with a solution-oriented approach.