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Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

We are looking for a Fraud Solutions Manager to design and implement innovative and robust fraud controls across financial products and customer journeys from application to account closure, strengthening fraud prevention measures and enhancing digital experience.  This role requires deep fraud domain expertise, strong analytical skills, and the ability to manage engineering implementation projects.

What you’ll be doing

  • Develop, implement, and enhance fraud prevention controls to identify and mitigate fraud risks, including but not limited to identity fraud, account takeover fraud, and transaction fraud
  • Utilize extensive fraud detection domain knowledge to design fraud control across financial products and customer journeys
  • Manage engineering development and fraud risk implementation projects, preparing PSR and solution documentation, prioritizing features, managing timelines, and optimizing fraud detection processes
  • Collaborate closely with fraud analytics and fraud operations teams to design effective fraud prevention methods that balance fraud controls and customer experience
  • Conduct data analysis and fraud detection analytics, running queries to process large-scale datasets involving millions of identities and transactions to uncover fraud trends and develop data-driven fraud solutions
  • Perform root-cause analysis and fraud investigations, leveraging fraud review tools and vendor systems such as SentiLink, iOvation, ThreatMetrix, LexisNexis, etc.
  • Work with SQL, Tableau, and Looker for data analysis and reporting
  • Ensure compliance with KYC, CIP, AML, Reg E, and other fraud-related regulations and guidelines
  • Business stakeholder management and cross-functional team management: establish strong partnership with product teams in banking, lending, payments, onboarding, as well as fraud engineering teams
  • You’ll bring the following required skills and experiences

  • 10+ years of experience in fraud risk management within banking or fintech environments
  • Proven experience in fraud prevention strategy, fraud analytics, and fraud solution development
  • Extensive fraud typology knowledge: identity theft, synthetic ID, first party fraud, friendly fraud, transaction fraud, account take over, and more
  • Strong background in program management, fraud risk solutions, and process optimization
  • Hands-on experience with fraud analytics tools, fraud rule engines, and case management systems
  • Expertise in SQL, data visualization tools (Tableau, Looker), API development, and AWS technologies
  • Experience with fraud tools systems such as SentiLink, iOvation, and LexisNexis, is preferred
  • We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!

    About Varo
    Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 

    As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

    We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.

    Varo. A bank for all of us.

    Our Core Values
    - Customers First
    - Take Ownership
    - Respect
    - Stay Curious
    - Make it Better

    Learn more about Varo by following us:


    Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Beware of fraudulent job postings!
    Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo.  If you suspect you have received a phony offer, please e-mail [email protected] with the pertinent information and contact information.

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