At AKQA, our Project Management Office sets the approach and standard for project delivery and governance, ensuring that clients receive the greatest possible value from their investment. Responsible for effective team performance, they provide team members with the right tools, support and training.

As a Senior Project Manager, you will work with our clients to plan and implement complex projects with excellent attention to detail and forward-thinking creativity. You will be adept at managing a wide array of stakeholders, internal and external, while consistently ensuring that projects meet all scope, time and budget requirements.

At AKQA Sydney, you will work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. You will have the opportunity to learn and grow within a creative and technically advanced team and have access to ongoing personal and professional development. At AKQA, we are committed to your career growth, as well as to your work/life balance.

ROLE REQUIREMENTS

• Lead and oversee all aspects of a large-scale complex portfolio of work including an ongoing marketing retainer with parallel projects focused on digital campaigns, managing cross-functional teams from implementation through to delivery 
• Prepare business cases, project plans, and governance frameworks; allocate and manage resources; and ensure timely, on-budget delivery aligned with quality standards and best-practice methodologies.
• Develop and implement tools and strategies to continuously monitor and evaluate workstream performance, including risk management, efficiency tracking, and quality assurance.
• Manage multiple internal teams, driving communication and collaboration across disciplines to meet program goals.
• Partner with Client Leads and Discipline Heads to support a steady pipeline of new business — including scoping, estimating, contracting, and resource planning.
• Build and maintain strong client relationships, acting as a primary point of escalation, managing expectations, communicating program status and risks, and presenting updates to senior stakeholders.
• Provide leadership and mentorship across all retained team members, including project managers and cross-discipline contributors, fostering a collaborative and high-performance culture.
• Ensure projects are consistently delivered on time, within budget, and to scope.
• Develop and manage key commercial and project documents, including statements of work, requirements catalogues, change requests, and scope definitions.
• Proactively identify and manage risks and issues, communicating mitigation plans and escalating when necessary.
• Translate technical requirements for non-technical audiences and ensure alignment between business and delivery teams.
• Motivate and engage teams, cultivating enthusiasm and shared ownership of outcomes.
• Experienced in applying Agile Scrum methodologies to deliver digital projects iteratively in alignment with a product roadmap.

QUALITIES & CHARACTERISTICS

• Extensive experience managing B2B and B2C digital and technical projects, including in enterprise environments.
• Strong understanding of digital strategy, design, and technology, with a track record of working with creative teams to deliver intuitive, high-performing user interfaces.
• Hands-on experience with marketing platforms and CRM tools such as Salesforce, Adobe Experience Cloud and Braze.
• Skilled in Agile and Waterfall methodologies, with the ability to tailor delivery approaches to meet specific project goals.
• Proficient in JIRA and Confluence for planning, tracking, and documentation.
• Proven ability to build and maintain strong stakeholder relationships across all levels, both internally and externally.
• Strong risk and dependency management skills, with a proactive approach to mitigation and escalation.
• Confident communicator and presenter, able to clearly convey ideas and influence decision-making.
• Highly detail-oriented with a pragmatic, systematic approach to delivery.
• Inspirational team leader who fosters collaboration and drives alignment to project vision.